Akin Student Center Front Desk Job Northern Kentucky USA,Customer Service/HelpDesk

SOUTHEASTERN BAPTIST THEOLOGICAL SEMINARY

JOB DESCRIPTION FORM

DEPARTMENT:
Student Activities and Discipleship

DIVISION:
Student Life

PAY: $11/hour

PURPOSE OF THE JOB (What are the end results or objectives of this position? Why does the job exist?)

The Akin Center Front Desk staff exists to serve as support staffto theAkin Center Supervisor by regulating andmaintainingthe policies and procedures of theAkin Center Handbook.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (What duties are required for the position to exist?)

Welcome patrons as they enter the building.
Be familiar with and proficient in the rules of theAkin Center Employee Handbook
Enforce Akin Centerpolicies as detailed inAkin Center Employee Handbook.
Sign in patrons for use of basketball gym, weight room, cardio room, and fitness room.
Regulate guest and sponsor policies.
Maintenance and Cleanliness of the general seating area.
Control and maintain rentals of equipment(sports and games equipment).
Survey building periodically to ensure patrons are following policies and procedure sand for the safetyof the patrons.
Call distance learning students.
Offer assistance to patrons if needed and answer phone calls to the desk.
Create and print student/faculty/staff IDs.
Complete incident reports.

OTHER DUTIES & REPONSIBILITIES (Responsibilities/important duties performed occasionally or in addition to the essential duties of the position.)

Must attend required semester staff meetings.
Must be available to help with special events such, but not limited to, Welcome Week, Lunch on the Lawn, etc.
Assist Akin Center Supervisor in various set-ups and responsibilities to ensure the functionality of theAkin Center.
Anyadditionalaid to the Director of Student Life,Akin Center Supervisor, and Event Coordinator as needed.