Park Desk Clerk
Listed on 2026-09-23
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Seasonal / Summer
Final date to receive applications
9/24/2026 (11:59 PM ET)
Park Desk ClerkPay Grade 09
Salary
$13.76 - $20.64 Hourly
Employment Type
EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK
Hiring Agency
Tourism, Arts, & Heritage Cabinet | Kentucky Department of Parks
Location
1050 State Park Road, Pineville, KY 40677 USA
DescriptionJoin the team as a Park Desk Clerk at Pine Mountain!
Come for a job, stay for a career. If you are interested in a challenging yet rewarding career, where you can work in a positive work-family environment and be part of a fun-loving team, we would love to review your application for Park Desk Clerk. We are currently seeking a full-time Park Desk Clerk to work in the front desk division at Pine Mountain State Resort Park.
Pine Mountain is located 15 miles from Cumberland Gap National Park and the oldest state park in Kentucky. We are comprised of a hotel and lodge, cabins, cottages’, restaurant, convention center, 18-hole golf course, pool, natural amphitheater, picnic shelters, nature center and hiking trails.
Primary duties of the Park Desk Clerk Supervisor Position include but are not limited to the following:- Maintain public relations with guests and employees.
- Work with other departments to ensure a positive guest experience.
- Greet guests in a courteous and professional manner.
- Receive, confirm, and cancel reservations of guests over phone and in-person.
- Post charges and payments to guest accounts.
- Check guests in and out in a friendly, efficient manner.
- Answer guests’ inquiries on the phone and in person.
- Paid time off (sick and vacation) plus paid holidays
- Overtime or compensatory time
- Affordable health, dental and vision insurance with optional Health Reimbursement Account
- Life insurance
- Retirement
- Wellness Incentives Program
- Complimentary Park familiarization visits for you and family
- Training and career development opportunities
- Optional Deferred Compensation program (401K)
If you have questions about this job advertisement, please contact Gary Hurst, Park Desk Supervisor or Rita Jackson-Edmondson, Park Manager.
Minimum RequirementsEDUCATION: High School Graduate.
EXPERIENCE, TRAINING, OR
SKILLS:
NONE
Substitute EDUCATION for
EXPERIENCE:
NONE
Substitute EXPERIENCE for
EDUCATION:
NONE
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working ConditionsWork is performed indoors in a state park setting.
Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact Rita Jackson-Edmondson kson-edmondson or .
An Equal Opportunity Employer M/F/D
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).