Cost Control
Listed on 2026-09-25
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, HelpDesk/Support, Office Administrator/ Coordinator
About Us
MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.
MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.
Key Responsibilities:
Postsand controls invoices in MSC IT systems.
- Entersandcontrols invoices information into MSC proprietary IT system.
- Acts as aliaison between different departments within the accounting group.
- Takesdocumentaland customer service responsibility for all invoices handled.
- Maintains efficient processes associated with invoice approvals.
- Follows-upon implementation of recommendations and improvements.
- Establishesandmaintainsa positive relationship with both internal and external customers.
- Presence required on‑site 5 days per week
- Performs other related duties, as assigned.
This role requires working on‑site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid work in this role, unless required off‑site duties are being performed.
Qualifications & KeyCompetencies:
- Analytical: intermediate
- Attention to detail:advanced
- Communication skills: intermediate
- Internal customer orientation: intermediate
- Dependability: advanced
- Negotiation: fundamental
- Organization skills: fundamental
- Proactivity: intermediate
- Problem solving:intermediate
- Team player: advanced
- English: advanced
- MSOffice,especially MS Excel or Access, with the ability to learn new software:advanced
- Data analytics experience/knowledge
- Working knowledge of Power BI
- Programming experience, preferably Visual Basic for Applications (VBA)
- Bachelor’s degreeor equivalent experience
- Minimum 1-2 years industry experience
- Lean six sigma certification
- Prolonged periods sitting at a desk and working on acomputer
- Must be able tolift upto 15 pounds at atime
- Must be able to commute to the designated office location
- Presence required on‑site 5 days per week
- Authorization to work in the U.S
- Health, Rx, Dental & Vision Insurance
- Life Insurance: one-time annual salary up to $50,000
- Long-term disability benefits
- Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
- Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
You will also have access to additional benefits, effective day one:
- Short Term Disability Insurance
- 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match
- Wellness Program initiatives
- Corporate Partner Discount Programs
Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at US and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information, visit MSC Mediterranean Shipping Company.
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