Corporate Travel Consultant

Deliver expert travel booking and advisory services to corporate clients, handling complex itineraries and ensuring policy compliance.

As a Corporate Travel Consultant at ITS, you'll be the go-to expert for our clients' travel needs — from booking flights and hotels to managing last-minute changes and VIP requests. Based at our Dallas headquarters, you'll work with a team of experienced travel professionals to deliver seamless, policy-compliant travel experiences. This role is perfect for someone who is detail-oriented, service-driven, and passionate about making business travel effortless.

• 2+ years of experience as a corporate travel consultant or advisor
• Proficiency in at least one GDS (Sabre, Amadeus, or Travelport)
• Strong knowledge of airline fare rules, ticketing, and exchange processes
• Excellent attention to detail and ability to manage multiple bookings simultaneously
• Outstanding customer service and communication skills
• Ability to work flexible hours including occasional evenings or weekends for urgent requests

• Book domestic and international travel arrangements including air, hotel, car, and rail
• Manage complex multi-city and multi-leg itineraries for corporate travelers
• Ensure all bookings comply with client-specific travel policies
• Proactively monitor trips for schedule changes, cancellations, and disruptions
• Provide responsive support for urgent travel changes and after-hours requests
• Negotiate rates and apply preferred vendor agreements to maximize savings
• Process ticket exchanges, refunds, and unused ticket credits
• Maintain accurate records in the booking and CRM systems

• Experience with international travel regulations and visa requirements
• Familiarity with corporate travel policy frameworks
• Certifications such as CTC (Certified Travel Counselor) or equivalent