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Customer Service Representative - State Farm Agent Team Member

Job in Northern, Floyd County, Kentucky, USA
Listing for: DownTownSandiBrown
Full Time position
Listed on 2026-10-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 USD Yearly USD 35000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Customer Service Representative
- State Farm Agent Team Member

Full Time in Irving - TX - 75061

  • Opportunity for advancement
  • Paid time off
  • Bonus based on performance
About Our Agency

I opened my agency in 2008 and currently lead a close-knit team of four. Before becoming an agent, I spent 10 years working in another State Farm agency, giving me a strong foundation and firsthand understanding of the business. Family is incredibly important to me, and I'm the proud parent of three children and grandparent of two.

Our agency offers paid time off, sick days, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a supportive environment where our team can enjoy their work while building a rewarding career.

Our office is friendly, collaborative, and genuinely enjoys working together. I'm looking for someone who is a quick learner, works well with others, and will be a great addition to our close-knit team. If you're ready to learn, contribute, and grow with a supportive agency, we'd love to meet you.

Role Description

As a Customer Service Representative with Sandi Brown
- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
Qualifications
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $35,000.00 per year

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