AI Customer Experience Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Customer Service Rep
Basis is deployed at top accounting firms in the country, and our customer base is growing fast. Our customers love what we've built with them.
You will own the customer experience end-to-end, turning questions into documentation our agents learn from, and building insights across thousands of tickets to tell the company what is happening with our customers. This is an in-office, full-time role at our NYC HQ.
Are you ready to take on the AI Customer Experience Specialist role ?
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 70..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the AI Customer Experience Specialist role in the description above.
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