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Senior Customer Care Specialist – Mortgage Servicing

Job in Northern, Floyd County, Kentucky, USA
Listing for: TWO
Per diem position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Round Point Mortgage Servicing LLC is seeking a Customer Service Specialist 2 to serve as the trusted voice for customers, resolving needs with clarity, empathy, and efficiency. You’ll work with supervisors and lines of business to translate challenges into actionable solutions and ensure an outstanding experience for every interaction.

The role requires strong empathy, exceptional communication, and a meticulous eye for detail, with willingness to work weekends or holidays when needed and to

The following role is for a Senior Customer Care Specialist – Mortgage Servicing with TWO.

Join us at TWO as our next Senior Customer Care Specialist – Mortgage Servicing in Northern, KY, United States.

We are currently recruiting a Senior Customer Care Specialist – Mortgage Servicing for our team in Northern, KY, United States.

This is a genuine position to take on the Senior Customer Care Specialist – Mortgage Servicing role at TWO.

Position Requirements
10+ Years work experience
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