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Universal Service Specialist: Member Experience Pro

Job in Northern, Floyd County, Kentucky, USA
Listing for: Gpo Fcu
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: Northern

GPO FCU is seeking a Universal Service Specialist to support members across branches and our Member Service Center. You will assist with withdrawals and deposits, open new accounts, review credit reports, and provide member support by phone and in person.

This role requires flexibility to float between branches and the contact center. Schedule is Monday–Friday 8:15am–5:15pm with two to three Saturdays per month; confidentiality, cross-selling, and accurate transactions are essential.

We are seeking a motivated Universal Service Specialist:
Member Experience Pro to join Gpo Fcu in Northern, KY, United States.

Our organisation is growing, and we are hiring a Universal Service Specialist:
Member Experience Pro in Northern, KY, United States.

This opening is for the Universal Service Specialist:
Member Experience Pro role at Gpo Fcu.

Consider building your career as a Universal Service Specialist:
Member Experience Pro at Gpo Fcu.

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