Founding Customer Lead: Build Our CX Engine; Equity
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Location: Northern
Jampack in Brooklyn, NY seeks a Customer Lead to own the end-to-end customer experience. You will build the customer function from the ground up, define playbooks, tooling, and processes, and lead cross-functional collaboration with founders, engineering, and product.
You will shape the customer journey, resolve issues quickly, and implement scalable workflows that affect every customer interaction. This early role defines how Jampack shows up for customers.
This opportunity is for the Founding Customer Lead:
Build Our CX Engine (Equity) role at Jampack.
The Founding Customer Lead:
Build Our CX Engine (Equity) position in the Management & Operations field is open for applications.
We have an opening for a Founding Customer Lead:
Build Our CX Engine (Equity) in Northern, KY, United States within Management & Operations.
This role, Founding Customer Lead:
Build Our CX Engine (Equity) at Jampack, could be your next opportunity.
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