Business Office Assistant

Business Office Assistant Career Opportunity, Riverview, FL Expected Full-Time Work Schedule/

Hours:

• 4-Day Work Week
• Tuesday-Friday

• 11916 Boyette Road, Riverview, FL 33569

Riverview Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 9-person team that will thrives on collaboration, communication and community

• We Celebrate Successes of All Sizes
• Birthdays & Work Anniversaries Matter
• Team Outings Keep Us Connected
• We Give Back to the Community

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,100 supported doctors across 39 states and the District of Columbia in over 1,900 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Office Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Heartland Dental was recently recognized by Newsweek for two awards:
America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

• Career Stability & Growth:
  Join a secure company with over 25 years of industry-leading experienced an unlimited opportunities for advance.
• Comprehensive Benefits:
  Health, Dental & Vision Insurance, College Savings & Retirement Savings Plans, 6 paid holidays, and paid time off (PTO).
• Training & Development:
  Front-loaded education and training to help you grow and reach your full potential from day one;
  Heartland Dental University & CE Classes
• Flexible Pay Access:
  Enjoy the convenience of on-demand Daily Pay to access your earnings when you need them.
• Bonus Potential:
  Employee Referral & Quarterly Bonus

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• High School Diploma/GED
• Bachelor's Degree
• 2 years of Dental Front Office work experience
• Strong Patient Scheduling experience
• Strong Insurance knowledge
• Dentrix or other dental software experience

• Insurance billing and accounts receivable experience
• Working knowledge of dental procedures and terminology
• Microsoft Office Suite experience

• Collaborative team player who thrives in supportive, family-like environments
• Dedicated, dependable with a positive attitude and service-oriented mindset

• Experience working in a fast-paced and customer-centric environment
• Strong communication, organization, and multitasking abilities
• Adaptable to changing workflows and team dynamics
• Detail-oriented with a proactive approach to problem-solving
• Excellent communication, organizational, and multi-tasking skills Compliance &…