Client Operations Director - BIM Management

Client Operations Director - BIM Management Remote (United States)

Employment Type: Full-time

Annual Base Salary: $100,000 - $140,000 per year, plus commission

This opportunity is for an experienced Client Operations Director who will serve as the primary operational and technical liaison between clients and global BIM/VDC delivery teams.

The role is responsible for client engagement, BIM/VDC strategy, project coordination, technical standards, and delivery execution across architectural, structural, and mechanical, electrical, and plumbing environments.

The ideal candidate combines advanced Autodesk Revit and BIM/VDC expertise with strong client relationship management, project leadership, and operational oversight capabilities. This position aligns client requirements with offshore production teams while supporting quality, consistency, operational performance, and long-term client success.

Client Engagement and Operational Leadership

• Serve as the primary operational interface between clients and offshore BIM/VDC delivery teams.
• Lead client onboarding, governance meetings, technical alignment sessions, and delivery reviews.
• Translate project requirements and design intent into clear, actionable direction for production teams.
• Maintain strong client relationships while supporting consistent project execution and long-term account success.
• Collaborate with Client Services and executive leadership on account growth and strategic initiatives.

BIM/VDC Coordination and Delivery

• Oversee BIM/VDC coordination across architectural, structural, and mechanical, electrical, and plumbing disciplines.
• Support clash detection, coordination issue tracking, constructability reviews, and installation planning.
• Support scan-to-BIM and point cloud coordination workflows.
• Ensure that project quality, schedule adherence, delivery standards, and operational performance expectations are met.
• Coordinate multiple projects, priorities, and geographically distributed teams.

Standards, Systems, and Workflows

• Develop and maintain BIM standards, templates, workflows, content libraries, and execution procedures.
• Manage Autodesk Construction Cloud and BIM 360 collaboration environments and workflows.
• Promote consistent BIM/VDC processes and technical standards across internal and client teams.
• Identify opportunities to improve delivery quality, workflow efficiency, coordination, and scalability.

Technical Leadership and Training

• Provide technical leadership and best-practice guidance to internal teams and clients.
• Lead technical discussions, coordination meetings, and client-facing initiatives.
• Provide training and support related to BIM/VDC tools, standards, workflows, and delivery procedures.
• Guide teams in the effective use of digital coordination and construction technology platforms.

Technical Skills

• Advanced proficiency in Autodesk Revit, Navisworks, Autodesk Construction Cloud, and related BIM/VDC platforms.
• Strong understanding of architectural, structural, and mechanical, electrical, and plumbing coordination workflows.
• Experience with clash detection, point cloud integration, BIM execution planning, and digital coordination processes.
• Familiarity with additional architecture, engineering, and construction technologies such as AutoCAD, Bluebeam, Revizto, Rhino, Enscape, or similar tools.
• Working knowledge of U.S. building codes, construction methodologies, and project delivery workflows.

Leadership and Client Management

• Strong communication, presentation, and client relationship management skills.
• Ability to manage multiple projects, competing priorities, and geographically distributed teams.
• Proven ability to lead technical discussions, coordination meetings, and client-facing initiatives.
• Experience working with offshore delivery teams is preferred.
• Strong leadership presence with the ability to provide clear direction and maintain accountability.

Education and Professional Experience

• Bachelor’s degree in architecture, engineering, construction management, or a related field is preferred.
• At least eight years of experience in architecture, engineering, construction, BIM/VDC, or construction technology environments.
• At least five years of experience managing client relationships, technical delivery teams, or BIM/VDC operations.
• Experience supporting commercial, industrial, mission-critical, or data center projects is preferred.

Certifications

• Autodesk Certified Professional certification is a plus.
• Project Management Professional…