Student Success Coach CARES Grant

Title: Student Success Coach CARES Grant

Salary Range: $37,944.00

Contract Term Length: 12 Months

Standard

Hours:

37.5

Work Location: On-Site

FLSA Status: Non‑Exempt

College: Big Sandy Community & Technical College

Campus

Location:

BSCTC - Prestonsburg Campus

Department: Student Services

Big Sandy Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work‑Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Big Sandy Community and Technical College invites applications for a Student Success Coach (Academic Advisor II) in the CARES grant. The Student Success Coach plays a critical role in supporting students throughout their academic journey. This grant funded position is responsible for providing personalized academic advising, coaching, and support to help students achieve their educational and career goals. The Success Coach will engage students early in their academic careers, assist with course selection, help students navigate college resources, and promote retention and graduation by addressing academic and personal challenges.

This role emphasizes proactive advising, student empowerment, and building strong, supportive relationships with students.

• Provide One‑on‑One Advising: Meet regularly with students to discuss academic goals, progress, course selection, and career aspirations. Guide students in developing clear academic pathways that align with their personal, academic, and professional objectives.
• Assist with Course Registration: Advise students on appropriate course selection, balancing academic load, and meeting program prerequisites. Provide guidance on transfer requirements, major‑specific courses, and electives that align with career goals.
• Degree Audits and Progress Tracking: Conduct degree audits to track student progress toward graduation and ensure that they are on track to meet program and institutional requirements. Review transfer credits and help students understand their academic progress.

• Support Student Retention and Success: Act as a proactive support system for students, addressing challenges that may impact their academic success. Monitor student performance and provide interventions for students at risk of academic difficulty or withdrawal.
• Develop Personalized Success Plans: Work with students to create individualized success plans that identify academic goals, strategies for overcoming barriers, and timelines for achievement. Follow up regularly with students to assess progress and adjust plans as needed.
• Motivation and Goal Setting: Inspire students to set both short‑term and long‑term academic and personal goals. Help students develop self‑regulation strategies, time‑management skills, and organizational habits to improve academic performance and retention.

• Engage in Proactive Outreach: Reach out to at‑risk students, including those on academic probation, students who have stopped attending classes, and students who may be struggling. Provide encouragement, resources, and guidance to help students stay on track.
• Lead New Student Orientations: Facilitate orientation sessions for new students, helping them acclimate to the college environment, understand academic policies, and get acquainted with student support services, including tutoring, counseling, and financial aid.
• Work with Underrepresented Populations: Provide targeted support for underrepresented and first‑generation college students, helping them navigate challenges unique to their backgrounds and supporting their academic and social integration into the college community.

• Career Exploration and Development: Assist students in…