Recruitment Specialist

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).

The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.

We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary

Location:

LAGUARDIA

C.

C.

Bargaining Unit:

Yes

CUNY Start/Math Start is CUNY’s highly successful and innovative approach to developmental education for students assessed as having developmental needs in English and/or mathematics. Students participate in a summer bridge program or defer matriculation for a semester to improve their academic proficiency in English and mathematics before starting their degree program and progressing into credit-bearing courses. The program combines rigorous academic preparation with nonacademic supports to build academic preparedness, confidence, and college know-how for a successful transition into college-level coursework.

CUNY Start/Math Start are recognized for their carefully designed curriculum and pedagogy, ongoing professional development, and mentor-based training model. Two defining characteristics of CUNY Start/Math Start are its student-centered approach and college success advisement, which focuses on helping students develop skills and habits that promote academic success and student well-being.

Reporting to the CUNY Start/Math Start Director, the Recruitment Specialist is responsible for coordinating all aspects of the program’s recruitment operations to ensure enrollment targets are met. Additionally, they will help coordinate retention and matriculation processes in collaboration with the respective campus offices.

Essential Duties and Responsibilities

• Lead and manage departmental systems for large-scale recruitment throughout the year. This includes: designing a coherent system and calendar for recruitment operations using the college’s CRM (EBA Navigate) and internal systems, managing communication campaigns, tracking referrals, and training staff on recruitment processes and best practices.

• Establish a system for student eligibility checks, schedule and conduct in-person and virtual information sessions, and ensure recruitment materials, college catalogs and program websites remain up-to-date.

• Attend recruitment events to build awareness among prospective students and community partners and conduct referral outreach to various stakeholders and campus offices.

• Build and maintain strategic partnerships with key campus offices—such as Admissions, ASAP, College Discovery, Adult Basic Skills and CLIP—to facilitate student referrals and ensure a smooth transition into degree programs upon completion.

• Develop and maintain a tracking system to record relevant individual student data – course outcomes, attendance, matriculation, and gateway course enrollment to inform future recruitment and retention strategies, and collaborate with the advisement team to develop initiatives that support student retention and successful completion.

• Establish an alumni-driven student ambassador program leveraging their lived experiences to build trust with prospective or current students and support retention efforts.

• Assist with student registration in CUNYfirst as needed and coordinate with campus leadership to meet expanded enrollment targets.

• Represent the program and/or Program Director at public events, including community outreach events for the college or program as a whole.

• Other duties as assigned.

Qualifications

Successful candidates will have the following professional and business core competencies:

• Bachelor's Degree in a directly related field of study from an accredited institution, and no fewer than three (3) years of progressively responsible experience of related work in university admissions, student affairs, or recruitment;
  Master's degree preferred.

• Experience supervising and managing professional personnel such as student workers;

• Demonstrated experience in coordinating program operations to meet recruitment and retention targets;

• Strong presentation,…