Marquette Central Student Services Adviser

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link.

If you would like to print a copy of this position for your records, click on the Print Preview link.

State

State WI

Employment Status

Employment Status Full Time

Position Status

Position Status Regular

If Limited Term (End Date of Assignment, Project, or Grant)

Position Type

Position Type Staff

Job Family

Job Family Enrollment Management, Admissions, and Financial Aid

# Hours Per Week 37.50

Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission:
The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view our Total Rewards guide .

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

The Marquette Central Student Services Adviser provides cross-functional counseling and advice on complex enrollment and student financial issues within the Marquette Central Student Services unit. Advising services are provided to the university’s diverse populations of current and prospective students and families in the areas of registration, academic records, financial aid, student employment and student accounts. Additionally, this position handles complex situations when discussing both academic success and financial matters.

• Counsel, investigate, problem-solve, and resolve questions and issues from prospective, and current students, parents, faculty, third parties, and the public.
• Maintain a continuous focus on academic and financial wellness, student retention and graduation rates.
• Provide in-depth financial aid information and assistance regarding the aid application process ( FAFSA ), eligibility including the financial aid offer, deadlines, explain various loan terms and conditions, professional judgement, scholarship renewal, disbursement policies, satisfactory academic progress, student employment and study away policies.
• Counsel students and families regarding their payment rights and responsibilities throughout the student life cycle. This includes explaining billing statements, payment options, billing timelines, and 1098T’s.
• Assist students with registration logistics, navigating Check Marq, forms transcripts orders, and academic policies.
• Adjust financial aid offers following university policies and procedures.
• Adhere to all federal, state and university regulations and procedures when counseling and advising.
• Ability to advise students and families on the Family Education Rights and Privacy Act of 1974 ( FERPA ) regulations.
• Assist students with applying…