Library Services Technician

Location: Northern

## Library Services Technician Apply locations:
University of Maryland Eastern Shoretime type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR104684#
** Job Description Summary
** Organization's Summary Statement:  The Frederick Douglass Library at the University of Maryland Eastern Shore invites applicants to apply for a full-time, non-exempt position with full benefits. This is a daytime position (8:00 - 5:00) with rotating Saturdays.
Salary Range: $44,053 - $49,000    Benefits:
The University of Maryland Eastern Shore, as a University System of Maryland institution and a Maryland State agency, provides a comprehensive benefits package to all regular faculty and  staff. The Office of Employee Benefits provides consultative services and assistance with benefits planning, enrollment, and changes. Eligible employees may participate in a variety of benefit plans including:

• Health insurance, including multiple medical plan options for employees    and dependents offered through the State of Maryland Employee Benefits    Division.  
• Prescription drug, dental, and flexible spending accounts, and vision    coverage.

• Retirement plans: mandatory enrollment in a state pension system or an    Optional Retirement Plan with Fidelity or TIAA, Supplemental Retirement    Accounts (TIAA, Fidelity, or MSRP-Nationwide) with $600 annual state    match, Life Insurance (state sponsored Met Life, USM    sponsored Met Life Plan, life insurance and long-term disability insurance).

• Tuition remission benefits for eligible employees and, subject to USM    policies, spouses and dependents at University System of Maryland    institutions.  
• Non-exempt positions start at 11 days annual per year, sick leave 15 days    per year, personal leave 3 days per year). Overtime, shift-differential and on-    call pay and paid holidays.  
• Employee wellness and support resources and access to the State of    Maryland wellness programs.
Responsibilities:
Under general supervision, performs assigned tasks within one or more library functional areas.

• Utilizes library software as systems to retrieve and enter data.  
• Performs assigned staff functions within the library management system.  
• Uses designated library systems, tools, standards, and processes to create,    describe, and organize a variety of library information resources.  
• Provides customers with information and guidance in finding and retrieving    library information resources.

• Charges and renews books and other materials for customers using the    library management system.

• Performs basic troubleshooting of technical problems and resolves or    refers problems to others as appropriate.  
• Receives and resolves customer complaints or makes referrals as    necessary.  
• Applies knowledge of library collections and other accessible resources to    fulfill customer needs.  
• Answers inquiries regarding basic policies relate to access and use of    library collections and services.

• Maintains local physical collections to include sorting and shelving    materials, preparing materials for shipping and receiving processes for    library materials.  
• Performs other duties as assigned.
Physical Demands:  
• Manual dexterity, physical mobility, and some physical strength/stamina.

• May require extended periods of standing, bending, stooping, sitting at    desk.

• May require lifting.  
• Requires communication with a variety of constituents externally and    internally.

• Requires operation of a variety of office equipment.#
** Minimum Qualifications
*
* EDUCATION:

High School Diploma or GED.

EXPERIENCE:

Two years of experience directly related to the primary duties of the position.

OTHER:

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

Working knowledge of the nature and function of libraries and terminology; of library services, practices and procedures, and quality customer service and teamwork. Skill in alphabetic and numeric filing; proficiency and adaptability in using common computing, productivity, and information discovery tools, and library software to input and retrieve information. Ability to effectively communicate orally and in writing; to establish and maintain effective…