Ski & Ride School Training Supervisor

Description

Reports To: Ski & Ride School Manager
Department: Ski & Ride School
Status: Part-Time Seasonal

Salary Range: $29 -$32 per hour

POSITION
SUMMARY:

The Ski & Ride School (SRS) Training Supervisor is responsible for developing and maintaining a comprehensive training program that equips instructors with the skills, knowledge, and confidence to deliver exceptional guest experiences. This position plans and executes training throughout the winter season while assisting the SRS Manager and SRS Administrator with interviewing and hiring trainers, scheduling training staff, coordinating weekly clinics, and supporting instructor progression toward certification goals.

The Training Supervisor serves as a leader and role model withinSRS, consistently representing the values, mission, and operational goals of the company while fostering those same standards among the instructor team. They are responsible for ensuring all training aligns with current PSIA/AASI teaching methodologies, promotes continuous professional development, and emphasizes the highest standards of safety, professionalism, and guest service. Through mentorship, coaching, and constructive feedback, the Training Supervisor helps build a knowledgeable, confident, and cohesive instructor staff.

• Maintain an organized, clean, and efficient workspace.
• Assist with the management and administration of operations to produce successful, professional and efficient experience for the members, guests and employees, which includes adult, youth and children's ski and ride programs.
• Responsible for assisting with the hiring, training, and development of all training staff.
• Adhere to all company policies and procedures, including professional appearance standards, dress code, teaching standards, guest service expectations, and drug and alcohol policies.
• Assist direct reports in the creation of annual goals and objectives that support those of Granby Ranch and the vision of the department.
• Provide formal and informal feedback to instructors and recognize and reward exceptional performance.
• Attend and actively participate in all operational SRS meetings and provide information regarding the training program.
• Communicate with management and instructor staff regarding upcoming training events including but not limited to exam dates, evening training sessions, afternoon on-snow training sessions, TTPs, etc.
• Must create a daily and monthly training plan for SRS staff based on the needs of instructors.
• Organize and oversee ski and ride assessment(s) for inter-departmental employees.
• Coordinate with other trainers that come to visit Granby Ranch.
• Ensure departmental operating standards are being met daily. Meet with employees weekly to review these standards and assist with planning to continually improve the professionalism of SRS.
• Communicate with management regarding the needs of the training program.
• Maintain a positive and professional working attitude.
• Provide guidance and training needed for instructors to reach their PSIA/AASI certification goals.
• Adhere to and enforce child safety laws and mandated reporting.
• Perform other duties as assigned to support SRS operations.

• Maintain a safe and secure workplace.
• Plan for future growth for the current and coming seasons.
• Teach lessons when requested by management. This will only be requested when all other options are exhausted during the busy times of the season.
• Act as a positive, professional role model, adhering to the company’s hospitality standards.
• Maintain an exceptional level of guest service in all interaction with guests, fellow employees, and management.
• Assist and support other departments for events and operations on high volume days.
• Other duties as assigned.

• Must be able to ski at a double black diamond level proficiently
• Ability to snowboard at a green or blue level is strongly preferred.
• Must have strong communication skills and interact courteously with staff and guests.
• Must have extensive knowledge of the PSIA/AASI teaching standards and fundamentals.
• Must exhibit excellent leadership skills.
• Ability to…