Regional Technician Development Partner

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The Regional Technician Development Partner is responsible for the regional implementation, execution, measurement, and continuous improvement of technician learning and development programs. This role partners with the Regional Service Leader, Technician Program Manager, Area Service Leaders, Area Service Managers, Field Instructor Network instructors, recruiting partners, and community workforce organizations to strengthen technician capability, improve program adoption, and build a sustainable technician talent pipeline.

The role owns the regional technician development roadmap, gathers field and business input, prioritizes development needs, supports training execution, tracks program effectiveness, and communicates progress to regional service leadership. The role also helps ensure technician development efforts are aligned with business priorities, safety expectations, quality standards, engagement goals, and long‑term workforce needs.

This role reports directly to the Regional Service Leader and has a dotted‑line relationship to the Technician Program Manager. The role works closely with Area Service Leaders, Area Service Managers, Field Team Leaders, Field Instructor Network instructors, Recruiting, HR, and other regional support partners.

• Build and maintain the regional technician development roadmap in partnership with the Technician Program Manager and Regional Service Leader.
• Gather and prioritize technician learning needs, skill gaps, emerging requirements, and business priorities from regional service leaders and field teams.
• Lead a standard management rhythm for technician development, including recurring reviews, action tracking, participation updates, and effectiveness measures.
• Conduct quarterly and year‑end business pulse reviews with service leadership to review program effectiveness, gaps, and required changes.
• Maintain a visual management system that tracks training demand, participation, completion, progression, FIN capacity, engagement, and business outcomes.

• Coordinate regional delivery of technician learning and development programs, including apprenticeship, onboarding, technical training, skill advancement, and career pathway initiatives.
• Support train‑the‑trainer processes to promote consistent, high‑quality program delivery across the region.
• Partner with FIN instructors and field leaders to support training readiness, scheduling, participation, and follow‑through.
• Facilitate or support training delivery in small and large formats when needed as a regional support resource.
• Ensure program execution is aligned with safety expectations, quality standards, operational needs, and technician engagement goals.

• Build and maintain regional relationships with schools, apprenticeship programs, community workforce organizations, and early talent channels.
• Coordinate outreach, events, and partnerships that promote technician career pathways and improve regional hiring readiness.
• Support pre‑employment and early career initiatives by connecting regional talent sources to technician development programs.
• Partner with Recruiting and regional leaders to identify pipeline needs and convert outreach activity into usable technician talent flow.

• Provide clear and timely communication to leaders,…