Associate Director,Student Services Job Northern Kentucky USA,Education / Teaching

Location: Northern

Details

Open Date 09/15/2026

Requisition Number PRN
46224B

Job Title Associate Director, Student Services

Working Title Associate Director, Student Services

Career Progression Track F

Track Level M5 - Associate Director

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Regular business hours Monday through Friday from 8am-5pm. Some after hours and weekend work required.

VP Area Academic Affairs

Department 00081 - College of Humanities-Dean

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 60000 to 85000

Close Date 10/30/2026

Priority Review Date (Note - Posting may close at any time) 09/30/2026

Job Summary

The Associate Director of Student Success provides college-level leadership and coordination for student success initiatives within the College of Humanities. Reporting to the Dean, the position develops, coordinates, and evaluates programs and services supporting student recruitment, transition, engagement, retention, persistence, and graduation.

The Associate Director works across academic departments, programs, and the Dean's Office to ensure continuity and quality of student services in a distributed administrative environment. The position serves as a primary College liaison with LAS and University student‑success partners, including Undergraduate Affairs, the Graduate School, Career and Professional Development Center, Undergraduate Research, and other student‑facing offices and organizations.

The Associate Director identifies gaps in student services, develops and improves college‑level processes and programs, coordinates responsibilities across organizational boundaries, and uses assessment and student‑success data to inform priorities and resource decisions. The position supports the University of Utah’s goals and mission and serves as a catalyst among students, faculty, staff, academic units, and University partners to improve the student experience and student outcomes.

Responsibilities

Leads college student‑success planning and implementation. Develops and implements student‑service objectives consistent with College and University goals, with emphasis on recruitment, retention, persistence, timely graduation, student engagement, and access to University resources.

Coordinates student‑success services across the College. Works with academic departments, programs, faculty, academic program staff, graduate coordinators, and administrative staff to establish effective and consistent student‑service processes. Identifies service gaps, unnecessary duplication, and opportunities for improved coordination.

Leads college‑level recruitment, orientation, retention, and engagement initiatives. Coordinates College participation in recruitment and yield activities, new‑student orientation, retention initiatives, student engagement activities, and other programs supporting students throughout their academic experience.

Provides leadership for college student affairs processes. Coordinates student petitions, complex student matters, referrals, and other student‑affairs processes requiring College‑level review or intervention. Develops clear escalation and referral pathways and works with appropriate University offices on matters requiring specialized expertise or authority.

Serves as a primary liaison with LAS and University student‑success partners. Develops collaborative relationships with Undergraduate Affairs, Graduate School, Career Services, Undergraduate Research, student organizations, and other campus partners. Works closely with LAS /regional student‑success leadership and colleagues in other colleges to align services while representing Humanities‑specific…