Academic Success Advisor

## First Year Academic Success Advisor Apply:
Campus:
West:
Full time:
Posted 5 Days Ago:
End Date:
October 8, 2026 (16 days left to apply):
JR127345
** Job Profile:
** Academic Advisor 2
** Job Family:
** Academic Advising
** Time Type:
** Full time
** Apply before 11:59 PM Arizona time the day before the posted End Date.
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* Minimum Qualifications:

** Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile

Summary:

Resolves complex issues and also take the lead on projects built around student support and is both an individual-contributor position; works with a broad knowledge of overlapping functions and processes; team lead/holds team accountable/reports up to leadership/trainer.
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* Job Description:

**** Position Salary Range:*** $60,000 - $70,000 per year; DOE
*
* Location:

** Arizona State University, West Valley campus
13591 N. 47th Avenue Phoenix, AZ 85051
*
* Job Description:

** The New College of Interdisciplinary Arts and Sciences at ASU is seeking a highly motivated individual to join our undergraduate student services team at the West Valley Campus. Utilizing holistic academic advising, retention and support strategies, this position will provide a hybrid of advising and retention/persistence support to First-Year undergraduate campus students. They will work as a part of both the retention and advising teams to increase persistence, retention and graduation rates.

This position is located at ASU’s West Valley campus with the opportunity for hybrid work as the business need allows.
** Essential Duties:
*** Provides individual and group FYS academic advising and/or interacts with students in support of academic success
* Executes strategic campaigns, events, outreach, advising, and engagement efforts to increase retention and persistence among the First-Year campus cohort for the New College
* Leads and executes New Student Orientation and any events or efforts associated with onboarding (including ASU Welcome, College Assembly, Move-in and other college-specific events as assigned)
* Facilitates multiple sections of NEW 101 as assigned
* Supervises assigned Peer Academic Leader (PAL) in the residence hall and supports/mentors programming efforts as assigned
* Monitors FYS student academic progress and program effectiveness using a variety of technology-based tools (such as DARS, Salesforce, and analytics software/tools), and the application of retention-focused strategies, and relevant advising/student development/engagement theories
* Maintains an openness to new and developing tools utilized across the university to aid in student success and excellent service
* Able to learn and use multiple systems at the same time (such as student record databases, customer relationship management systems, degree progress tools, appointment systems, analytics software/tools)
* Utilizes collegial, interpersonal skills to communicate effectively in person, via email and by phone; establishes and maintains effective professional working relationships.·
* Proactively monitors FYS student academic performance; addresses, responds to, and works to resolve student concerns, questions, or issues accurately and with empathy·
* Collaborates closely with students to identify all academic options including, but not limited to: degrees, tutoring, counseling, career services, success coaches, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to students in selection of options best suited to the student's goals, interests, and skills
* Acts as a college/department/school representative…