Student Success & Flourishing Coordinator

Student Success & Flourishing Coordinator

Student Success & Flourishing Coordinator

We are now accepting applications for a qualified Student Success & Flourishing Coordinator at Belmont University.

Employment Type Staff

Internal Job Category Exempt (Staff)
Full-Time

Department Student Success & Flourishing

Hours 37.5

The Student Success & Flourishing (SSF) Coordinator serves as a dedicated advocate and resource for student success at the Academic Flourishing Center, providing proactive outreach, programming, and individualized support to promote student retention, re-enrollment, and overall flourishing. This role focuses primarily on high-touch engagement with first-generation students, transfer students, at-risk students considering withdrawal, and those seeking to re-enroll after a leave of absence.

The SSF Coordinator facilitates strategic communication and marketing initiatives through Bruin Connect and Marketing Cloud, develops and executes student success programming, and serves as a pre-advising resource to connect students with appropriate academic, financial, and personal support services. A secondary responsibility encompasses cross-functional Belmont Central administrative support, ensuring seamless coordination of student services, registrations, and record transactions.

Primary position responsibilities:

• Monitor early alerts, registration status, engagement indicators, and other student success data to identify students who may need support.
• Conduct timely outreach by phone, email, text, and in-person meetings.
• Assess student needs and determine appropriate next steps, referrals, or interventions.
• Document outreach, student concerns, action steps, and outcomes in Bruin Connect or other student success systems.

• Provide individualized support to students experiencing academic, financial, personal, social, or wellness-related barriers.
• Develop coordinated support plans in partnership with academic departments, GPS, Student Financial Services, Registrar, Student Formation, Counseling Services, and other campus partners.
• Connect students with appropriate campus and community resources.
• Monitor follow-up needs and help ensure continuity of support.

• Coordinate outreach to non-registered, late-admit, stop-out, and re-enrolling students.
• Help students navigate registration, administrative processes, holds, and enrollment-related barriers.
• Collaborate with campus partners to promote timely registration, continued enrollment, and progress toward degree completion.
• Coordinate withdrawal intervention by helping students identify alternatives and connect with appropriate resources.

• Utilize Bruin Connect to develop and execute targeted student success communications and journeys related to registration, re-enrollment, early alerts, transition programs, and persistence initiatives.
• Participate in student-facing events such as orientation, preview days, welcome programs, and other engagement activities.
• Represent the Academic Flourishing Center as a knowledgeable point of connection for students, families, faculty, and staff.

• Track outreach activity, student outcomes, trends, and recurring barriers.
• Share relevant information with supervisors and campus partners to support continuous improvement of student success processes.
• Contribute to cross-functional efforts that improve student navigation, persistence, and completion.

The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be…