YourPace Academic Success Coach

The
University of Maine at Presque Isle (UMPI) is seeking to hire a
Your Pace Academic Success Coach
.

The Your Pace Academic Success Coach will serve as the primary point of contact for students from the point of matriculation through graduation, providing seamless, student-centered support across the entire enrollment and academic journey. This role combines proactive outreach, degree planning, and academic coaching to promote student persistence, retention, and success particularly during the early stages of the student experience.

The Coach supports students in navigating University policies and systems, connects them to resources, and helps them develop the skills and confidence necessary for success in the Your Pace learning model. Working collaboratively with faculty, staff, and administrators across departments, the Coach ensures that each student receives timely, accurate, and personalized guidance.

Work is conducted in a collaborative environment, with remote, hybrid, or in-person work options determined in consultation with the successful candidate. Occasional travel to campus may be required for training or events. The standard schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. EST and will require some nights and weekends.

For a complete list of responsibilities and qualifications, please review the full job description here.

The salary for this full time job is $47,112.33. The university will take into consideration the salary of current UMS employees for transfer/promotion depending on skills and experience. Additional benefits include medical, retirement, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers wellness programs.

Visit our benefits website to learn more.

• Bachelor’s degree and 3–5 years of experience in a professional setting, such as advising, counseling, admissions, tutoring, education, or customer service.
• Exceptional interpersonal, written, and verbal communication skills.
• Demonstrated ability to build rapport and motivate students.
• Proven organizational skills, attention to detail, and ability to manage multiple priorities.
• Ability to interpret and explain academic policies and degree requirements.
• Experience with Microsoft Office Suite, Google Workspace, and communication technologies (e.g., Zoom).
• Commitment to maintaining confidentiality and FERPA compliance.
• Ability to work both independently and collaboratively in a fast-paced, student-centered environment.
• Strong problem-solving skills and a proactive approach to addressing student needs.
• For remote/hybrid work: reliable high-speed internet (minimum 25 Mbps) and a dedicated, private workspace that meets confidentiality requirements.

• Master’s Degree.
• Five or more years of experience in higher education or student success roles.
• Experience working with adult learners or competency-based education models.
• Familiarity with University of Maine System technologies, including Maine Street and Bright Space.

• Applications will be reviewed on an ongoing basis. For full consideration, applications must be received by 5:00 p.m. EST on September 30, 2026. Applications received after this date may be considered at the discretion of the University.
• Finalist candidates will be asked to provide a list of professional references.
• A background check will be conducted for the selected candidate.
• Please note:
  The University is unable to consider applicants who require visa sponsorship.

For more than a century, the University of Maine at Presque Isle (UMPI) has helped students…