Accommodations & Retention Coordinator

As part of your application, please submit a brief statement of values (less than 250 words) describing how your personal and professional values align with NEOMED’s core values of Integrity, Collaboration, and Excellence. We are seeking individuals who not only bring strong skills and experience, but also demonstrate a commitment to these values in their work performance.

Position Information

Position Title

Position Title Accommodations & Retention Coordinator

Position Type

Position Type Admin/Professional

Department

Department Learning Center

Full or Part Time

Full or Part Time Full Time

Pay Grade

Pay Grade MN7

Position Summary Information

Department Specific Information

Join Northeast Ohio Medical University’s ( NEOMED ) Learning Center
NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking an Accommodations and Retention Coordinator who wants to contribute to meaningful work in a collaborative academic environment. At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission.

We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

Starting Salary Range: $43,662– $47,610, commensurate with experience.

Benefits & Perks
NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

• Competitive medical, dental, and vision insurance through Medical Mutual
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Short-and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement State retirement plan with 14% employer matching to help you plan for the future

Paid Time Off Generous vacation and sick leave, in addition to 11 paid holidays each year

Additional Benefits Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)

• Educational benefits with our partner universities (Policy#)
• Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification
• Employee wellness activities and initiatives that support a healthy work-life balance

Summary

This position manages student accommodation requests and confidential records, coordinates communication among students, faculty, staff, and the University Student Accessibility Services Committee ( USASC ), and helps ensure compliance with institutional policies and applicable laws. The position collaborates with Testing Services to provide accommodated exam proctoring; supports academically at-risk students through assessments, individualized recommendations, targeted interventions, progress monitoring, and follow-up. Conduct workshops and training related to retention support services for key stakeholders, in addition to educating administrators, faculty, staff, and students about their responsibilities for providing accommodations, in compliance with the ADA , and collaboration with the Title IX staff.

The coordinator also analyzes student and accommodation data, prepares operational, accreditation, and annual reports, identifies trends and opportunities for improvement, and provides leadership for departmental retention, progression, and assessment initiatives.

Student Accommodation Requests: Serve as the primary coordinator of operations related to student…