Manager, Retail Operations

## Manager, Retail Operations Apply:
On Site:
US, Houston, TX:
Full time:
Posted Yesterday:
R1065057

Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation, the largest US-based global power company with a team of 8,300 employees across 12 countries.
AES has been
** ranked #1 by BloombergNEF
** in renewable energy sales to corporations in the US and Americas for five consecutive years, providing electricity for
** millions of people worldwide.
** We are proud to foster a strong workplace culture, earning prominent positions in Great Place to WorkTM rankings across the markets where we operate. AES was also named one of the World’s Most Ethical Companies for the 13th consecutive year in 2026, highlighting our dedication to integrity, transparency, and responsible business practices.  Our spirit of innovation continues to earn industry recognition.

AES is the only seven-time winner of the Edison Electric Institute’s Edison Awards in the twenty-first century, a distinction honoring global leadership in advancing the electric power industry.
If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a more sustainable future, we're powering it. Apply now and energize your career with a true leader in global energy. AES Clean Energy, part of The AES Corporation, is a leading global energy company focused on sustainable energy solutions, including solar, wind, and energy storage.

Through investments in innovative technologies, AES Clean Energy accelerates the transition to clean energy and helps reduce carbon emissions. The company also works with data center operators to optimize load siting, including locating new projects in areas with strong energy resources and grid interconnections, while supporting a path to decarbonization.

AES Clean Energy also partners with C&I customers to design tailored energy solutions that support sustainability goals while effectively managing energy costs. These solutions may include retail offerings.

The Senior Manager, Retail Operations oversees day-to-day operations for a retail electricity portfolio, ensuring reliable service, accurate market participation, regulatory compliance, settlement oversight, customer relations, and coordination with utilities, ISOs, RTOs, and other market participants. Success in this role requires independence, strong teamwork, and a growth mindset in a fast-paced environment.

This role is a key operational liaison among the company, wholesale power markets, utilities, customers, and internal commercial, scheduling, settlements, risk, and customer operations teams. The ideal candidate brings deep retail electricity operations expertise and practical experience with ISO/RTO market processes, utility requirements, and evolving regulatory obligations.
** Key responsibilities**:
* Lead the integration of new load contracts, including required market participation registrations and regulatory filings
* Coordinate customer enrollment, load-serving obligations, scheduling requirements, and related operational activities
* Work with utility and ISO/RTO personnel to resolve operational issues, including meter data, load discrepancies, EDI issues, and settlements
* Participate in utility and ISO/RTO meetings, working groups, market calls, stakeholder discussions, and industry forums, as appropriate
* Maintain strong relationships with utility account representatives, market operators, transmission/distribution providers, and third-party service providers
* Manage daily operations supporting the company’s retail electricity portfolio across relevant utility territories and wholesale power markets
*…