Field Service Engineer II

Overview

Bio-Rad is seeking a Field Service Engineer based in the Columbus Ohio area to perform repairs, upgrades, and preventive maintenance on our Clinical Diagnostics instruments for customers in hospitals and laboratories. As a Field Service Engineer, you may also be asked to travel on short notice to support other team members within the region. Whether a routine maintenance call or troubleshooting a problem and finding solutions, you will play a leading role in supporting the onsite technical needs of Bio-Rad customers.

In this highly autonomous role, you will spend the majority of your time at customer sites, with travel up to 5 days a week in your assigned territory as part of a national service team. No day or week will look the same, and your work will have a direct impact on Bio-Rad’s success! The environment and culture for this role is fast-paced and you’ll be constantly “on the go”.

It requires the ability to solve complex problems while maintaining strong relationships with our customers.

• Perform repairs, upgrades, and preventative maintenance on Bio-Rad instruments, ensuring quality performance for customers who are advancing healthcare.
• Support and maintain Bio-Rad instruments on which customers rely to advance healthcare research and treatments.
• Build and sustain strong relationships to anticipate and advocate for customers' needs.
• Adhere to FDA and GMP regulations with detailed record keeping and service documentation to protect Bio-Rad’s integrity and reputation.

• Education/
  
  Work Experience:
  
  At least 3 years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment and an A.S. or B.S. in Electronics, Biomedical Engineering, Mechanical Engineering, or related field (or military equivalent).
• Ability to read, understand and follow medium to highly complex work instructions.
• Strong electro-mechanical troubleshooting skills.
• Strong computer skills and fundamental knowledge of computer networking.
• Strong customer relation and communication skills, both written and oral.
• Flexibility and enthusiasm for daily travel.

• Hands-on experience with Diagnostic or Life Science instruments.

At Bio-Rad, we’re empowered by our purpose and recognize that our employees are as well. We offer a competitive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's offerings enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle.

Benefits: We offer medical plans for you and your family, HSA funds, fertility stipend, group life and disability, paid parental leave, 401k plus profit sharing, employee stock purchase program, mental health platform, learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness programs, paid time off, Employee Resource Groups, and more.

The estimated base salary range for this position is $64,900 to $89,200. Actual compensation will be provided in writing at the time of offer and is based on location, experience, knowledge, skills, abilities, and other permitted factors. This position is eligible for a variable annual bonus tied to individual objectives and Company performance.

Bio-Rad is a global leader in developing, manufacturing, and marketing high-quality research and clinical diagnostic products. For 70 years, we have focused on advancing the discovery process and transforming science and healthcare. Bio-Rad offers a unique employee experience with collaborative teams that span the globe. You are supported by leadership to build your career and empowered to drive change that makes an impact you can see.

Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.

Bio-Rad does not accept agency resumes unless authorized by a Bio-Rad Recruiting Representative. Bio-Rad will not pay fees for unsolicited resumes.

Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information from applicants. Be aware of fake recruiters and job scams. Please refer to Bio-Rad for information on how to avoid scams.

Legal Entity:
Bio-Rad Laboratories, Inc.