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Director of Field Service & Innovation - North America
Job in
Highland Heights, Campbell County, Kentucky, USA
Listed on 2026-06-04
Listing for:
PRYSMIANGROUP.COM
Full Time
position Listed on 2026-06-04
Job specializations:
-
Engineering
Systems Engineer
Job Description & How to Apply Below
Director of Field Service & Innovation – North America
Location:
[Insert Location] | Travel: 40-60%.
Reports to:
VP of R&D, North America.
- Lead field service and innovation teams to deliver exceptional customer experiences.
- Develop and execute strategic plans for new product introductions.
- Build strong customer relationships through technical support and product reviews.
- Collaborate with Marketing, Sales, and Engineering to create impactful solutions.
- Represent Prysmian at trade shows and industry committees (ICEA, IEC, NEMA, etc.).
- Benchmark competitors and drive continuous improvement.
- Bachelor’s degree in Engineering or a related field.
- 10+ years in R&D, field service, or innovation leadership.
- Strong customer engagement and stakeholder management skills.
- Ability to travel up to 60%.
- Master’s degree in a technical field.
- Expertise in design thinking, agile, and lean innovation.
- Experience managing budgets and cross‑functional collaboration.
At Prysmian Group, we foster innovation, collaboration, and continuous learning. This is your opportunity to influence industry standards and shape the future of connectivity.
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