Service Engineer - GOA

Location: Field

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Job Description

Teledyne Hanson Research is a global technology company based in Southern California that invents, engineers, and manufactures dissolution and diffusion test instruments that set the standard for the entire industry. We take great pride in the fact that our research and equipment help ensure the world's pharmaceuticals are pure, safe, and effective.

Teledyne Hanson Research is a worldwide leader in the design and manufacturing of dissolution and diffusion test instruments for pharmaceuticals that set the standard for the entire industry. We are currently taking applications for a field service engineer to join our team.

Field Service Engineer will be responsible for the installation and/or repair of Teledyne Hanson Research instruments. You will also work with the sales teams on identifying potential service contract possibilities and strive to provide a high level of service and support for our customers.

Primary Responsibility

Provide quality, professional HRCare support to all customers.

Perform scheduled service and installations throughout the US

Perform technical support via phone and email

Perform on-call repairs when necessary

Report expenses according to corporate T&E policy

Assist the service manager in the training of new employees

Provide field data to engineering for product improvements

Plan for upcoming travel or projects

Progress ongoing or new cases/technical issues

Maintain up-to-date parts and calibrated tools inventory

General Requirements

Access to a well maintained and reliable automobile

Detail oriented with good organizational and problem solving skills

Good written and verbal communication skills

Ability to work independently

Ability to travel overnight and on weekends for extended periods when necessary

Prior Experience

5 years in a related technical position

Proficient with MS Office applications

Education

Bachelor's Degree in a technical or scientific discipline

Job Skills

Ability to work on projects effectively with other team members

Read and understand engineering drawings and specifications

Read and understand complex procedures

Demonstrate skill with measuring and test equipment

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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