Technical Director – National Accounts

Description

Lyons Magnus is a leading food manufacturing and ingredient solutions company specializing in the development and production of high-quality beverage, nutritional, and culinary products for food service, healthcare, hospitality, retail, and commercial markets. With extensive manufacturing capabilities and a focus on food safety, quality assurance, and operational excellence, Lyons Magnus produces a wide range of products including nutritional beverages, coffee and tea products, syrups, sauces, smoothie mixes, and custom ingredient solutions.

The Technical Director – National Accounts is responsible for product development for assigned national customer accounts and independently manages multiple customer-driven projects, including new product development, product renovation, line extensions, and cost-savings initiatives, through development and customer approval.

This role works directly with customers, project managers, and cross-functional teams throughout the development process. Following customer approval, the Technical Director partners with the Commercialization team to support scale-up and commercialization. The successful candidate will be an experienced product developer with strong technical and customer-facing skills who can effectively manage multiple projects and priorities in a fast-paced, collaborative environment.

8:00 AM - 5:00 PM

Monday - Friday (occasional weekends)

Walton KY

25 %

In
- Office

• Independently manage multiple assigned product development projects for national customer accounts through formulation, product optimization, customer feedback and revisions, and customer approval.
• Develop new and improved food and beverage products, including new product development, product renovation, line extensions, and cost-savings initiatives, that meet customer, sensory, manufacturing, quality, regulatory, cost, and business requirements
• Translate customer briefs, product targets, and feedback into technically feasible and commercially viable product solutions using sound food science principles and

• Advanced knowledge of food science principles, product formulation, ingredient functionality and interactions, flavor systems, stabilization, food processing, sensory evaluation, and shelf-life.
• Demonstrated ability to independently develop food and/or beverage products and apply sound scientific methods to experimental design, data analysis, troubleshooting, and technical decision-making.
• Strong customer-facing, presentation, and communication skills with the ability to build effective technical relationships, understand customer needs, translate feedback into product development objectives, and communicate effectively with technical and non-technical audiences.
• Strong sensory evaluation skills with the ability to assess products against customer expectations, product targets, and competitive benchmarks.
• Strong project management and organizational skills with the ability to independently manage multiple complex projects, priorities, timelines, and deadlines.
• Strong business acumen with the ability to balance customer expectations, technical requirements, cost considerations, and business needs throughout the development process.
• Ability to work effectively in a fast-paced, customer-driven environment while demonstrating ownership, accountability, responsiveness, attention to detail, and follow-through.
• Strong interpersonal and collaboration skills with the ability to work effectively with R&D team members, cross-functional departments, suppliers, customers, and other external partners.
• Self-motivated and adaptable, with the ability to operate with a high degree of independence while contributing effectively as part of a collaborative team
• Proficiency with Microsoft Office applications and the ability to learn and effectively utilize company systems for product development, specifications, work orders, inventory management, and project documentation. knowledge of ingredient functionality, flavor systems, stabilization, processing, and product quality.
• Work directly with customers and project managers throughout the development process, including project discussions, sample reviews, product presentations, ideation sessions, technical discussions, and development updates.
• Develop and present product prototypes, evaluate customer feedback, and effectively incorporate feedback into subsequent…