Quality Engineer

Overview Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like  one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow.

with us.

Toyota Manufacturing is looking to develop new innovative solutions to support the future of mobility, and values being a member of a local and global community. We offer an inclusive team environment that values “respect for people” and we are a company with a rich history and an exciting future to pursue your professional dreams. Along with great pay, amazing benefits, and a stable work environment – Toyota Manufacturing has it all.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEMOPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.)

now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Toyota’s Quality Department is looking for a passionate and highly motivated Quality Engineer
.

The primary responsibility of this role is to improve customer satisfaction by analyzing Voice of Customer data, investigating concerns, and making effective resolutions.

Reporting to the Customer Quality
Engineering Manager
, this role supports the Quality department’s commitment to delivering high-quality vehicles that meet customer expectations, federal regulations, and export market requirements.

• Support plant warranty targets through issue investigation and resolution.
• Lead quality issue investigations, including complex, chronic, and early-life (0-12 Months in Service) concerns.
• Coordinate pre-delivery confirmation activities for Toyota Motor Manufacturing Indiana (TMMI) vehicles, including documentation, vehicle tracking, travel coordination, port support, work instruction development, and results reporting.
• Analyze JD Power and other customer survey data to identify trends, improve customer satisfaction, and drive countermeasures with internal teams, suppliers, and design partners.
• Serve as the TMMI Quality Engineering lead for supplier parts quality systems.
• Partner with Toyota’s data science teams to leverage enterprise platforms, standards, and best practices to deliver insights and quality improvements.
• Support warranty invoicing, and chargeback documentation for TMMI vehicles.

• Bachelor’s degree in engineering or engineering technology or applied engineering.
• Strong proficiency in Excel, SharePoint, and Microsoft Office applications.
• Experience using data-driven problem-solving and investigative techniques to identify root causes and implement countermeasures.
• Minimum of 3 years of experience in a manufacturing quality environment.

• Experience with Power BI, Power Apps, or similar data visualization and automation tools.
• Automotive manufacturing or quality experience.
• Experience with design drawing programs such as CAD, Catia.
• Knowledge of ISO 9001 requirements and experience supporting compliance efforts.
• Knowledge of FMVSS, CMVSS, and ECE regulations.

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well…