Field Brand Ambassador
Listed on 2026-06-13
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Entertainment & Gaming
Event Manager / Planner, Customer Service Rep
About us
At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.
Job Type: Full-time
Core Values- Accountability
- Continuous Improvement
- Inclusion
- Integrity
- Respect
- Teamwork
- Transparency
We are seeking an outgoing and reliable Field Brand Ambassador to represent our organization at local community events, school functions, and outreach activities. This role is primarily field-based and requires attending events in person, engaging with the community, setting up promotional materials, collecting leads, and tracking event results.
This is a great opportunity for someone who enjoys working with people, being active in the community, and helping grow brand awareness.
Primary Goals/Objectives- Support clinics local brand awareness and community involvement
- Promote OE services and promotion
- Drive lead generation with event contact capture
- Represent the values and professionalism of OE as a brand ambassador.
- To support field marketing needs and expand the program
- Gather data and insights on event KPIs
- Research and identify local events, establish community collaborations, and networking opportunities aligned with company goals and target audiences.
- Organize marketing materials, giveaways, signage, and event inventory to ensure readiness for all events.
- Coordinate event logistics including registration, vendor communication, materials, staffing, scheduling, and setup requirements.
- Attend community events, school events, and local outreach activities.
- Set up and break down event booths, tables, signage, and promotional materials.
- Interact with parents, families, and community members in a professional and friendly manner and capture emails for marcom programs.
- Promote company services and answer general questions.
- Evaluate event performance through lead tracking, attendance, engagement, ROI, and post-event reporting.
- Manage event documentation including budgets, invoices, permits, photos, and recap reports.
- Maintain organization of event supplies and materials.
- Work closely with the clinics team regarding upcoming events and schedules.
- Ensure all events align with brand standards and company messaging.
- Analyze and strategize efforts efficiently based on current clinic performance
- Strong communication and customer service skills.
- Demonstrated ability to build positive relationships through professional, approachable, and customer-focused interactions.
- Consistent availability to work evening and weekend hours and events.
- Strong organizational skills with a high level of accuracy and attention to detail.
- Comfortable standing for extended periods during events
- Must be able to perform event-related duties that require extended periods of standing, walking, and interacting with attendees.
- Bilingual is a plus (Spanish)
- Must have a valid driver's license
- Monday - Friday 8:30 am - 5:00 pm
- Des Plaines, IL
- Weekends and Evening Hours for Events
- Paid Time Off
- Holiday Pay
- Medical, Dental, Vision, and Life Insurance
- Accident Insurance
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- Health Savings Account
- Dependent Care Account
- 401(k) and matching
- Pet Insurance
- Tuition Assistance Program
- Identity Theft Protection
- Met Life Met Law Legal Insurance
- Transit Reimbursement - Commuter Account
- Free and discounted Orthodontic Treatments
$19.00-$23.50 per hour
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