Cage and Count- Kalispel Cage Floor Supervisor

Cage and Count
- Kalispel Cage Floor Supervisor

Cusick, WA, USA

Posted Wednesday, August 12, 2026 at 10:00 AM

Supervises and coordinates activities of cage personnel. Including procedural and regulatory compliance with an emphasis on team member development and guest satisfaction.

• Ensures compliance with the Kalispel Tribe of Indians - State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Kalispel Casino Policies and Procedures.
• Oversees cage functions during assigned shift, including main cage, and the vault.
• Monitors and adjust staffing levels.
• Reviews and coordinates work schedules and assigns duties to cage personnel to ensure efficient operation of all cage activities.
• Oversee training of all cashiers to ensure adequately trained and competent cashiers.
• Coach others in an effort to correct substandard performance.

Vault Responsibilities:

• Ensures the highest possible standards of guest satisfaction and Team Member relations are maintained and carried out in a fair and equitable manner.
• Ensure quality guest service while handling cage issues, common inquiries and guest disputes and/or complaints.
• Serve as a leader for employees while fostering teamwork, employee morale, motivation and open communication.
• Acts as a role model to other employees and always presents oneself as a credit and asset to Kalispel Casino and encourages others to do the same.
• Assist in the development of both short and long-term goals for the benefit of the department and the overall property
• Evaluates, rewards and issues corrective action to Team Members.
• Always uses proper skills ie; respect, patience, attentiveness, etc., when dealing with guests and Team Members.
• Confer with subordinate personnel to discuss operations problems or explain procedure/internal control changes or practices.
• Audits payroll exception reports
• Assists in the development of policies and procedures to ensure compliance with Tribal, State, Federal and NIGC regulations and ensures an adequate internal control system is in place.
• Safeguards Kalispel Casino’s bankroll. Oversee operations of all ATM’s, Redemption Centers and Currency Recyclers on premises.
• Ensure cage equipment is maintained and operational, and that supplies are ordered and available as needed.
• Administers daily cash receipts and disbursements, verification of transactions, reviews variances, over prescribed limits and application of federal cash reporting requirements.
• Verifies cashier transactions and cashier paperwork.
• Prepares quarterly and annual reviews of cage cashiers.
• Monitors cashier attendance and variances to ensure compliance with Kalispel Casino attendance and variance policies.
• May be required to assist in conducting investigations into resolution of variances to ensure compliance with Kalispel Casino policies and Team Member’s integrity levels.
• Oversee/prepares governmental forms such as; W-9, W-2G, 1042S and CTRC.
• Approves chip cash outs equal to or exceeding $1,200 per guest.
• Approves VGD cash outs or promotional pay outs equal to or exceeding $1,200 per transaction.
• Prepares and audits Title 31 paperwork to ensure compliance with government regulations.
• Studies cage arrangements and workflow to determine expediency of installing new or improved equipment and/or procedures.
• Ensure all work areas are organized and clean and products are properly stored and rotated.
• Learns, comprehends and complies with all casino policies and procedures, Minimum Internal Control Standards, Gaming Regulations PCI and Title 31 requirements.
• Ensures control/protection of casino assets.
• Assists in the establishment of procedures for the effective implementation of the Slot Manager’s or Casino Operations Manager’s directives.
• Assists in the preparation of complex reports, correspondence, charts, layouts, forms, handbooks, memoranda and other information and instructions.
• Properly distribute and monitor necessary funds to other revenue outlets and ability to show appropriate records of all available funds at all times.
• Required to trouble shoot cage equipment in the absence of IT, Slot Tech or other vendor assistance.
• Availab…