Service Advisor

NOW HIRING: FORD SERVICE ADVISOR
Join Our Busy, Fast-Paced Service Department!

We're looking for an experienced Ford Service Advisor who knows how to take care of customers, build trust, write effective repair orders, and thrive in a high-volume dealership service department
.

If you're experienced, motivated, organized, and ready to hit the ground running, we want to talk to you!

• Minimum 3 years of automotive dealership service advisor experience

• Ford dealership experience strongly preferred

• CDK experience is a plus

• Xtime experience is a plus

• Strong knowledge of dealership service operations and repair orders

• Excellent customer service and communication skills

• Ability to work efficiently in a busy, high-volume environment

• Strong follow-up, organization, and time-management skills

• Professional attitude with a team-first mentality

• Greet customers and accurately identify their service needs

• Write and manage repair orders from check-in through delivery

• Recommend necessary maintenance and repairs

• Communicate clearly with technicians and customers

• Provide consistent updates throughout the repair process

• Maintain strong CSI and customer satisfaction

• Follow up with customers and build long-term relationships

• Work closely with the service team to keep vehicles moving efficiently

We need someone who already knows the dealership business
. This is a busy service department, so we're looking for an advisor who can step in, handle a strong workload, and deliver an exceptional customer experience without needing to be trained from the ground up.

Competitive pay Busy shop Great opportunity for the right advisor