Service BDC Representative

Job Details

Job Location:

Tucson Subaru - Tucson, AZ 85704

Salary Range: $14.50 - $14.50 Hourly Job Category:
Service

Tucson Subaru, a well-known dealership located on N Oracle Rd., has an exciting opportunity for an individual looking to build a long-term career in the automotive industry. We are seeking a Receptionist/BDC Representative for immediate hire. Our dealership is consistently one of the top-performing Subaru dealerships in the nation! In this role, you will primarily be responsible for answering calls, assisting customers with inquiries, updating customer information, and supporting the sales and service teams.

The ideal candidate will have a strong work ethic, excellent phone etiquette, and a passion for customer service.

• No automotive experience required — we provide training and support to help you succeed
• Proven career‑launching role, with many Lot Attendants advancing into Sales or Technician positions
• Supportive, team‑oriented dealership culture where hard work and reliability are recognized
• Hands‑on exposure to both Sales and Service departments
• Opportunity to learn the business from the ground up at a respected Subaru dealership
• Fast‑paced, active work environment—great for those who enjoy staying busy
• Long‑term stability with a dealership that believes in promoting from within

• Answering and directing inbound calls
• Assisting customers with service, sales, or parts inquiries and providing updates
• Scheduling appointments and managing customer information
• Assisting with follow-ups, customer outreach, and database management
• Supporting other departments as needed

• Competitive hourly wage plus potential bonuses

In addition to competitive pay, our benefits are designed to support you and your family…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text‑based Telehealth
• A variety of voluntary benefit options, including
  
  Short and Long‑Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

• Previous Reception or Call‑Center experience preferred
• Previous Automotive experience preferred

Corporate Hiring Requirements:
Must be at least 18 years of age, have a valid driver's license, have a clean driving record, and be able to pass a criminal background check and drug screen.