Marketing Ambassador
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-12
Listing for:
Rivers Casino
Full Time
position Listed on 2026-09-12
Job specializations:
-
Entertainment & Gaming
Casino & Gaming, Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Description
Position Summary: Responsible for assisting casino guests with player card enrollment and players club services by ensuring guests receive friendly and efficient customer service.
Department: Players Club
Reports To: Supervisor Players Club
FLSA Designation: Non-Exempt
License Type: Gaming
Target Pay: Start - $23.94 One Year- $26.60
Essential Job Functions:
- Enrolls new casino guests in Players club rewards program
- Promote the success of the Players Club by explaining the program to guests and demonstrating the value and benefits of the club.
- Knowledgeable of all casino and hotel marketing and non-marketing events
- Works with VIP services to better serve guests and resolving guest concerns or complaints when necessary
- Assists in execution of promotions, programs and drawings as requested by Marketing
- Provides general event and Entertainment support as directed by Marketing
- Attends and participates in marketing related events
- Performs all other duties as assigned
Qualifications:
- Must be 21 years or older
- High school diploma or equivalent.
- Willing to represent the company core values of Fun, Service, Integrity and Respect at all times
- Possess a positive attitude that encourages participation and enthusiasm by others
- Be comfortable speaking in public, approaching and interacting with guests
- Have a strong knowledge of company culture
- Ability to communicate effectively with team members and guests
- Ability to work flexible shifts and days of the week, including nights, holidays and weekends
- Dependable and self-motivated
Working Conditions:
- Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
- Must occasionally lift up to 25 pounds
- Frequently required to stoop, crouch or kneel
- Ability to interact with others while maintaining a courteous and positive demeanor
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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