Express Lane Service Advisor

Express Lane Service Advisor

Chrysler Jeep Dodge Ram Dealership
Now Hiring:
Masters of Multitasking & Customer-Charm Wizards

Do you thrive in fast-paced environments? Do you enjoy the smell of motor oil in the morning? Do you have the rare ability to smile while explaining why a customer really does need that air filter. If so, welcome to the
Express Lane
, the pit stop where routine maintenance meets controlled chaos.

We're looking for a Service Advisor who can keep things moving smoothly, keep customers happy, and avoid being run over by overly-enthusiastic drivers entering the lane.

• Greet customers with the confidence of someone who knows exactly where the air filter lives

• Decode vague customer descriptions like "It's making a thingy noise"

• Write repair orders with accuracy, speed

• Communicate with technicians without yelling

• Up-sell maintenance services politely - not like a used-car infomercial

• Keep customers updated so they don't peek around corners

• Maintain an above-average caffeine level to survive the morning rush

• Previous service advisor experience is great, but if you've survived retail, fast food, or toddlers-you're halfway there

• Excellent communication skills

• Ability to multitask while remaining calm and pretending you're not multitasking

• Basic understanding of vehicle maintenance

• Computer skills-yes, clicking really fast counts

• Valid driver's license and the ability to park straighter than most customers

• Competitive pay + bonuses for being awesome

• Health, dental, and vision (we care about your well-being

• Paid time off for when you need a break from oil changes and humanity

• Employee discounts on parts, service, and maybe even that Jeep you've been eyeballing

• A team that supports you, laughs with you, and occasionally steals your pens

• Full-time, weekends will be required

• A fast-paced Express Lane environment where time moves 2x faster than normal