Surveillance Operator - Borgata

Job Overview

Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a key member of the Surveillance team, the Surveillance Operator champions a culture of collaboration, integrity, and service excellence. By working alongside partner departments, this role helps create a safe, fair, and welcoming environment while upholding company standards, policies, and regulatory requirements for guests and employees alike.

Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.

Proactively monitor all casino areas and personnel to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.

Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.

Maintain and improve knowledge of rules, company policies, procedures and threats in all area which Surveillance is responsible for monitoring through training and professional development.

Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary.

Testify in court as a representative for the company as necessary.

Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee.

Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.

Collaborate with leadership to maximize guest experience.

• High School Diploma or GED is Required
• 1+ Years of Prior Relevant Experience is Required

• Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs
• A supportive and collaborative work environment
• Wellness incentive programs to help you stay healthy physically and mentally
• Company wide discounts on hotel, entertainment, shopping, and food & beverage
• Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond
• Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day
• Free on-site parking, making your commute hassle-free and convenient

Pay Rate:
The rate for this role is: $22.00 This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans.

Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit  For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please…