Backstage Experience Coordinator​/Production Runner

Job Summary:

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support...

it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground.

There has never been a better time to join Live Nation.

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Live Nation is seeking a Production Runner/Backstage Experience Assistant for The Van Buren. This position reports to the venue’s Assistant Production Manager, and is responsible for various errands, tasks, and hospitality duties to support local production and touring personnel for shows. This role will act as a hospitality-focused position ensuring a phenomenal experience for touring personnel backstage. Confidentiality is very critical to this role.

• Handle multiple tasks in a fast-paced environment while always remaining pleasant and professional.
• Assist the venue’s Assistant Production Manager in maintaining back of house hospitality expectations and backstage division-wide goals.
• Prior to tour arrival, complete walk-through with checklist to ready all backstage areas and notate any damage to be repaired.
• Perform opening/running/closing side duties according to company practice and policy.
• Will be the backstage brand ambassador on show day and the face of the service culture program.
• Manage daily hospitality budgets and submit receipts at the end of each show.
• Complete Post-Show Service Recap Form.
• Coordinate with the venue’s Assistant Production Manager to ensure tour rider requirements are met while aiming to exceed touring personnel’s expectations, and to create hospitality-minded moments for every show.
• Assist with any day‑of‑show needs of the tour including greeting tour upon arrival to the venue, coordinating with tour to assign dressing rooms and place hospitality items, coordinating and delivering meals and/or other food and beverage as needed, running for requested supplies or equipment, checking green room periodically throughout the day to tidy up, transporting touring personnel to hotels or other requested destinations, answering any questions from the tour or directing them to another crew member who can help, etc.

• Required:
  
  Must be able to maintain composure and professionality around high profile artists/guests.
• High School diploma or equivalent
• Ability to work late and extended hours
• Flexible schedule
• Must have a properly working automobile and provide proof of insurance.
• Exceptional driving record
• Knowledge of the region to properly locate restaurants,…