Event Registration & Technology Consultant

POSITION TITLE:

Event Registration & Technology Consultant

LOCATION:

Alpharetta, GA

EMPLOYMENT TYPE:

Full-Time - Exempt

Join Us on a Purpose-Driven Mission to Make a Difference in the World. It’s all about the gospel! At the North American Mission Board (NAMB), we’re more than a nonprofit organization — we’re a family united by faith, equipping individuals and churches to share the hope of the gospel of Jesus Christ. Across North America, millions have yet to hear this good news.

Through partnerships with local churches, NAMB plants new churches in unreached neighborhoods throughout the United States, Canada and Puerto Rico bringing light, love, and lasting change. NAMB is funded by the Southern Baptist Convention. Since 2010, Southern Baptists have planted over 10,000 churches transforming communities for eternity. Our compassion ministry meets physical and spiritual needs through disaster relief and support for vulnerable communities — all in Jesus’ name.

We believe every believer and church has a role in God’s story, and we’re here to walk alongside you as you discover your role in making a difference in the world. At NAMB, you’ll find not just a place to serve, but a place to belong, grow, and be part of a mission that matters for eternity. Working at NAMB is a calling, not just a job.

This position supports the Events Team with a primary focus on event registration systems and event logistics, and is cross-trained to provide backup support for digital signage systems and online meeting/virtual event platforms.

• Serve as a primary administrator of NAMB's event registration platform (Accelevents), managing event builds, registration workflows, ticketing, and reporting.
• Manage relationships with Accelevents-related contractors and vendors, coordinating deliverables, timelines, and troubleshooting.
• Configure and test registration sites, forms, confirmation communications, and payment processing for each event.
• Train and support ministry partners and internal staff on use of the registration platform.
• Monitor registration data, generate reports, and provide analytics to ministry partners and leadership.
• Troubleshoot registrant issues and platform errors, escalating to contractors or Accelevents support as needed.
• Continuously evaluate and recommend improvements to registration processes and platform configuration.

• Assist with planning, organizing, and executing live events onsite and in-building.
• Assist with organization, quality control, and care of live event assets.
• Assist with shipping, receiving, assembly, and disassembly of event assets.
• Assist with setup, teardown, and production of live events.
• Maintain working relationships with production and logistics teams for smooth event delivery.
• Support offsite warehouse operations alongside the team.
• Assist with delivery of event assets to event locations as needed.
• Safely operate a forklift as needed (training provided).

• Provide backup support for building digital signage systems (22
  
  Miles, Extron, and related displays) when the Event & Meeting Technology Manager is unavailable.
• Provide backup support for online meeting/virtual event platforms (Zoom, Microsoft Teams, GoTo Webinar, etc.), including basic setup and troubleshooting.
• Assist with virtual and hybrid event execution under the direction of the Event & Meeting Technology Manager.
• Coordinate with the Event & Meeting Technology Manager to ensure consistent, non-duplicative coverage.

• Bachelor's degree or equivalent, preferably in business, marketing, hospitality event management, or ministry.
• 2–4 years of experience with event registration…