Golf Operations Captain- Golf VX

Guaranteed minimum of $22.00/hour - potential to earn up to $50.00/hour with pooled tips

Golf Operations Captainsparticipatein the team tip pool. Total hourly compensation will be at least $22.00/hour, with pooled tipsprovidingthe opportunity to earn significantly more during busy shifts and events.

Golf VX brings together golf, technology, entertainment, and hospitality to create a different kind of indoor golf experience.

Our Arlington Heights location features 12state-of-the-artGolf VX simulator bays alongside food and beverage service, leagues, events, lessons, and more.

We'relooking for a Golf Operations Captain who enjoys working with people, can take ownership of a shift, and wants to help createa great experience for every guest who walks through the door. Youdon'tneed to be a great golfer. You do need to be dependable, comfortable leading others, and willing to jump in wherever the team needs you.

As a Golf Operations Captain,you'llbe one of the leaders on the floor and help keep the venue running smoothly during your assigned shifts.

You'llwork closely with the Venue Manager while staying hands-on with guests and the rest of the team.

• Lead the shift
  -Help organize the team, communicate priorities, solve problems, and keep operations moving throughout the day
• Create a great guest experience
  -Welcome guests, answer questions, check on bays, resolve issues, and make sure guests are taken care of from arrival through departure
• Help guests with Golf VX technology
  -Get players started in their simulator bays, explain basic features, and troubleshoot common issues
• Support food and beverage operations
  -Help coordinate front-of-house and back-of-house service and jump in where needed during busy periods
• Support leagues and events
  -Help execute corporate events, parties, tournaments, leagues, lessons, and other venue programming
• Coach and support the team
  -Help onboard and train employees, provide direction during shifts, and reinforce Golf VX service standards
• Maintain venue readiness
  -Complete opening and closing responsibilities, restock supplies,monitor inventory, and keep the venue clean, organized, and guest-ready
• Handle transactions responsibly
  -Process cash and credit transactions accurately and follow all cash-handling procedures
• Maintain safety and compliance
  -Follow food safety procedures, alcohol service requirements, company policies, and guest safety standards
• Support the Venue Manager
  -Communicate shift updates, guest feedback, inventory needs, maintenance issues, and opportunities to improve the operation

Most importantly, Captains are expected to lead by example. This is a hands-on role. If the front desk needs help,you'llhelp. If a guest needsassistancein a bay,you'llbe there. If the team gets busy,you'lljump in alongside them.

We'relooking for someone who is reliable, positive, comfortable taking the lead, and enjoys working in a fast-paced environment.

• 1+ year of leadership, shift lead, hospitality, restaurant, retail, entertainment, or similar experience preferred
• Strong communication and people skills
• Comfortable giving direction and making decisions during a shift
• Guest-first mindset and ability to handle issues professionally
• Experience with cash handling, inventory, or food and beverage operations
• Ability to stay organized and composed during busy periods
• Interest in golf, sports, hospitality, or entertainment is a plus
• Basic comfort with technology and learning new systems
• Flexible availability, including nights, weekends, and holidays
• Must be 21+ and able to serve alcoholin accordance with Illinois requirements
• Ability tolift upto 25lbsand remain on your feet throughout a shift

Golf experience is not required.

We'llteach you the Golf VX…