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Players Club Lead - Guest Loyalty & Service

Job in Northern, Floyd County, Kentucky, USA
Listing for: Hard Rock International
Full Time position
Listed on 2026-10-07
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Casino & Gaming
Salary/Wage Range or Industry Benchmark: 37000 - 49000 USD Yearly USD 37000.00 49000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Hard Rock Hotel & Casino Bristol seeks a Supervisor, Players Club to support and manage the Players Club department. You will supervise Players Club Representatives, assist with enrolling members into the Unity by Hard Rock Rewards program, and ensure smooth daily operations on the casino floor.

Responsibilities include promoting loyalty benefits, building guest relations, training staff, and achieving key metrics like email and phone sign-ups while complying with Virginia Gaming Regulations.

As a Players Club Lead
- Guest Loyalty & Service, you will play an important part at Hard Rock International in Northern, KY, United States.

Our group is growing, and we are hiring a Players Club Lead
- Guest Loyalty & Service in Northern, KY, United States.

This opening is for the Players Club Lead
- Guest Loyalty & Service role at Hard Rock International.

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