Business Banking Senior Relationship Manager

WHAT YOU'LL DO

Be a sales leader on a team seeking to provide the world’s best customer experience. Help customers and contribute to the growth of the bank by identifying financial needs and offering appropriate products or services, demonstrating deep expertise in lending. Grow consumer and business relationships, serving as a trusted advisor.

• Achieve production goals for loans, deposits, and business line referrals, supporting multiple branches.
• Lead sales efforts through outside calling with consumer and small‑business customers and prospects.
• Effectively develop business and consumer lending skills, demonstrating a high level of leadership and expertise.
• Build an external advocacy network through involvement in civic/charitable organizations and BSB‑sponsored events.
• Promote a customer‑centered and team‑oriented culture, providing world‑class service as a trusted advisor.
• Demonstrate advanced consultative sales skills and serve as a role model, coach, and resource to all team members.

• Originate a significant volume of potentially complex business and consumer loan requests.
• Serve as an external branch resource to manage larger and more complex consumer and small‑business relationships.
• Research and solve problems through direct action or collaboration with other bank resources.

• Solicit loan requests from existing clients and prospects while developing a comprehensive understanding of the reasonableness of the request, the business, and its viability and risks as they pertain to credit policy.
• Establish and negotiate terms, conditions, and structure of proposed credit facilities.
• Coordinate the loan application, documentation, and delivery process—including commitment‑letter preparation, negotiation, and acceptance; appraisal, environmental and legal documentation; loan closings and disbursements.
• Adhere to the Bank’s operational, risk‑management, and security policies and comply with applicable regulations.

• Conform to acceptable punctuality/attendance/professionalism standards as expressed in the Employee Handbook.
• Perform additional duties as requested and travel to other branches for coverage as required.
• Maintain a general office environment.
• May be required to move bags of coin.
• Moderate lifting (up to 50 lbs.) required.
• Moderate reaching, walking, sitting, and standing required.

• Bachelor’s/Master’s degree preferred; high school diploma required.
• Four years of experience in sales, retail banking, lending, customer service, and/or operations.
• Demonstrated advanced lending proficiency and personal computer literacy.
• Ability to perform essential functions either unaided or with reasonable accommodation, as determined by management.

We offer internal and external training to assist employees in realizing their career aspirations, including internships, lateral training, management training, and tuition reimbursement. We also offer a unique set of benefits designed to support employees in living their best life and achieving their goals. Our holistic health and wellness programs allow each employee to customize their approach to well‑being. Pay, rewards, recognition, and incentive programs ensure that employees are well‑compensated for a job well‑done.

Bangor Savings Bank provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, age, national origin, or any other class protected under state or federal law. The Bank affirmatively seeks to advance the principles of equal employment opportunity. In addition, the Bank is committed to providing equal employment opportunities to qualified persons with disabilities, veterans, and/or disabled veterans.

No question on this application is intended to secure information to be used for such discrimination; the application will be given every consideration, but its receipt does not imply that the applicant will be employed. This application will remain active for a period of 90 days.

Bangor Savings Bank provides workers’ compensation coverage for employees injured on the job. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.