Collections Specialist

We're looking for a Collections Specialist to join our team. This role is responsible for managing collections, maintaining customer accounts, and supporting overall credit and billing operations.

• Competitive pay
• Full benefits: medical, dental, vision, life, disability, 401k + match, HSA
• Generous PTO & sick time
• Career growth in a company that invests in its people

• Review AR aging reports and follow up on past-due accounts via phone and email
• Partner with sales teams to review and manage outstanding customer balances
• Research and resolve billing discrepancies; provide supporting documentation as needed
• Set up payment plans and determine credit holds when appropriate
• Create and maintain accurate customer accounts and credit files
• Ensure compliance with company credit policies and procedures
• Deliver professional, high-quality customer service

• Strong customer service and communication skills
• Excellent organization, time management, and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Problem-solving skills and sound decision-making ability
• Proficiency in Microsoft Office, especially Excel and Word
• Ability to adapt to change and collaborate across teams

• Bachelor's degree in Finance, Accounting, or related field (or equivalent experience)
• 3+ years of credit and collections experience

Equal Opportunity Employer/Disability/Veterans

Rela Dyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

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