Outbound Central Consumer Loan Officer

Remote Consumer Loan Officer

Work From Home | Sales + Lending + Member Service

Are you a relationship-builder who thrives on helping people achieve their financial goals? Do you enjoy sales, problem-solving, and creating exceptional member experiences? If so, we'd love to meet you!

We're looking for a Consumer Loan Officer who is passionate about connecting with members, identifying financial solutions, and guiding borrowers through the lending process. In this fully remote role, you'll proactively reach out to members, evaluate loan opportunities, and help individuals make informed financial decisions that improve their lives.

• Work from Home
• Competitive Compensation
• Opportunity to Earn Through Sales Performance
• Make a Meaningful Impact on Members' Financial Well-Being
• Join a Collaborative, Member-Focused Team
• Career Growth Opportunities in Financial Services

As a Consumer Loan Officer, you'll play a critical role in helping members secure the financing they need while delivering an outstanding experience from application to closing.

• Make outbound calls to members to identify lending opportunities and generate loan applications.
• Interview applicants and guide them through the loan application process by phone and digital channels.
• Analyze financial information and supporting documentation.
• Evaluate applicants' creditworthiness, repayment capacity, collateral, and overall financial position.
• Calculate debt-to-income ratios, payment structures, and collateral requirements.
• Recommend loan approvals, denials, counteroffers, loan modifications, and debt restructuring solutions.
• Educate members on consumer loan products and recommend solutions that best fit their needs.
• Partner with decision-makers to approve or deny loan applications within established guidelines.
• Communicate loan decisions and provide timely updates throughout the lending process.
• Manage loan closings and ensure all documentation is complete and accurate.
• Counsel members on budgeting, credit management, debt solutions, and financial planning topics.
• Maintain compliance with all credit union policies, procedures, and applicable regulations.

You are someone who:

• Enjoys connecting with people and building relationships.
• Is motivated by achieving sales goals and helping members succeed financially.
• Has strong critical thinking and decision-making skills.
• Can analyze financial information with accuracy and attention to detail.
• Communicates confidently and professionally.
• Thrives in a fast-paced, remote environment.
• Provides exceptional service during every member interaction.

Required

• High school diploma or equivalent.
• Ability to communicate effectively with members and applicants.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities while maintaining accuracy.

• One or more years of sales experience.
• Consumer lending, banking, credit union, or financial services experience.
• Experience making outbound sales or prospecting calls.
• Knowledge of consumer loan products and credit analysis.

Ready to Make an Impact?

If you're looking for a rewarding remote career where you can combine sales, lending expertise, and member service to help people achieve their financial goals, we encourage you to apply today!

Join our team and help members navigate their financial journey with confidence.