Account Collection Specialist

Title: Account Collection Specialist

Agency: VP OF ADMIN AND FINANCE

Location: Norfolk, VA

FLSA: Exempt

Hiring Range:

Full Time or Part Time: Full Time

This position is responsible for performing the assignment; accounting; and tracking of past due University accounts per the Commonwealth of Virginia and University policy and procedures. This position finalizes accounts with the Department of Taxation. This position performs the assignment of Perkins loans. This position will provide a central point of communication for collection agencies and internal staff.

• Working knowledge of the Fair Debt Collection Practices Act, FERPA and Account Receivable applications.
• Working knowledge of state and federal regulations concerning delinquent accounts and collection laws.
• Working knowledge of Generally Accepted Accounting Principles.
• Working knowledge of effective collection techniques and the ability to apply those techniques to collection of accounts.
• Demonstrated proficiency with Microsoft Office applications, especially Excel.
• Excellent interpersonal skill, strong problem solving, analytical and communication skills, both written and oral.
• Ability to compose effective collection correspondence.
• Demonstrated ability to work with automated financial systems.
• Demonstrated ability to perform complex mathematical computations.