Bank Operations & Finance Assistant

REPORTS TO:

Director, Bank Operations & Director, Treasurer & CSO

N09

The Bank Operations & Finance Assistant provides cross-functional support to both the Operations and Finance departments. This role is responsible for stepping in as needed to assist with daily tasks across multiple areas during periods of staff absence or times of high volume. The individual must be adaptable, detail-oriented, and capable of efficiently switching between functions within bank operations and bank finance.

• Supports liquidity and portfolio management activities during employee absences or peak workload periods.
• Performs deposit operations functions during high-volume times or in the absence of regular staff.
• Assists with electronic services operations during peak periods or when additional coverage is needed.
• Adheres to all company and department policies and procedures and stays up to date on changing processes.
• Provides coverage for various daily operations such as item processing, Positive Pay, Direct Link Merchant services, check returns, ACH, and more.
• Supports the Finance and Accounting Generalist with routine financial tasks.
• Updates policies and procedures as needed to reflect changes in processes or regulations.
• Participates in disaster recovery (DR) testing as required.
• Assists with invoice processing related to account analysis and FIS review.
• Performs all other duties as needed or assigned.

• Strong organizational skills with the ability to multitask effectively.
• In-depth knowledge of banking operations, including item processing and electronic banking systems.
• Familiarity with deposit, loan, and accounting systems.
• Ability to quickly learn and adapt to new banking technologies.
• Solid understanding of banking regulations, particularly in the areas of payments, digital banking, and cybersecurity.
• Excellent interpersonal skills, with strong verbal and written communication abilities for internal and external interactions.
• Proficiency in Microsoft Office applications, especially Excel (intermediate level).
• Self-motivated with a focus on achieving results.

• High School diploma or equivalent required.
• Minimum of 2 years of banking experience, including exposure to deposit operations and accounting functions.

Founded in 1906, Cass Commercial Bank is a wholly owned subsidiary of Cass Information Systems, Inc. (NASDAQ: CASS). Headquartered in St. Louis, the Bank is an FDIC-insured institution and a member of the Federal Reserve, providing commercial banking, lending, treasury management, and equipment financing solutions nationwide.
For more than a century, we've built our reputation on trusted relationships, financial strength, and personalized service, helping clients succeed through practical, tailored financial solutions.
At Cass Commercial Bank, people are at the center of everything we do. We're committed to creating a workplace where employees are supported, respected, and empowered to grow. Our culture is rooted in collaboration, service, integrity, and innovation. Named a 2026 St. Louis Top Workplace, Cass Commercial Bank offers associates the opportunity to do meaningful work, build lasting relationships, and contribute to an organization with a long history of stability and service.

Our mission is simple: help clients succeed financially while creating a workplace where employees can thrive personally and professionally.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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