Unapplied Cash Specialist

Unapplied Cash Specialist (Open)

R Unapplied Cash Specialist (Open)

Location:

Independence, OH
- Rockside Woods Blvd
- Management
- North BSC Kennesaw, GA (SAF) - Management
- South BSC, Long Beach, CA
- Management
- West BSC, Tulsa, OK - W. 7th St.

- Management
- Central BSC

How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Unapplied Cash Specialist in Independence, OH!

We are looking for you !

• Comprehensive Family Benefits:
  Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents:
  We offer up to 14-week paid child birth benefits to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access:
  Your benefits start after just 30 days of employment

This position can be based in Independence OH, Kennesaw GA, Long Beach CA or Tulsa OK

The Unapplied Cash Application Specialist partners with teams to research and resolve credit balances resulting from customer payments or credit memos. The Unapplied Cash Application Specialist will regularly collaborate with Division and Region Finance teams;
Regional branch, plant, and sales associates; and external customers.

• Partnering with customers, as well as Airgas associates, to resolve customer payment discrepancies.
• Reviewing a variety of reports, documents, and online data to research payment issues.
• Receiving inbound Unapplied Cash related customer queries via phone or email.
• Connecting with customers in regards to Unapplied Cash and Credit Memos to align open balances that are related to customer accounts.
• Identifying root causes associated with over payments.
• Collaborating with customers and/or collectors to resolve inquiries, as appropriate.
• Researching customer duplicate payments and requesting refunds when applicable.
• Sharing insights and escalating challenges to management as appropriate.
• Supporting the identification of unclaimed property, in accordance with escheatment regulations, related to:
  Customer unapplied payments Customer credit memos open on account Customer cylinder deposits Special projects and other duties as assigned.

PHYSICAL DEMANDS: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to talk, hear, and walk sit: use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms;

stoop, kneel or crouch. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects required.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or…