Teller- Hawesville, KY

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Regular Full-Time 5 Days Required Hawesville, KY, US

2 days ago Requisition

* Position is not eligible for remote work.

Job Code
TELLI

External

A Teller undertakes bank transactions and interacts directly with customers. A Teller is usually the first person a customer sees when they walk into one of our locations. This position will be required to work into a Saturday rotation.

• Greets all customers and visitors when they enter the location lobby or approach the drive-thru
• Processes daily transactions including receiving deposits, cashing checks, accepting loan payments, and disbursing cash
• Cashes checks and payout money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
• Explains, promotes, and sells specialized products such as cashier’s checks and prepaid gift cards
• Performs services for customers including ordering bank cards and checks
• Records all transactions promptly, accurately, and in accordance with bank procedures
• Answers inquiries regarding checking and savings accounts and other bank related products
• Assists customers in solving account errors or problems, providing account balances, etc.
• Balances currency, cash and checks in cash drawer daily; arrange monies according to denomination
• Promotes and maintains positive relations with all contacts, customers, and potential customers
• May be responsible for bank openings and/or closings
• May be required to work drive thru
• May be required to float to other locations

Required

High School or GED

1

One (1) year of teller experience required; customer service experience preferred

Required

Independence Bank Teller Certification within 6 months

• Requires completion of Teller Fundamentals and Teller Level Up training within three (3) months

• Customer/client orientation
• Problem-solving skills
• Accuracy and attention to detail
• Situational judgment skills
• Ability to maintain confidential information

Indoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.

Travel to other locations may be required to provide coverage

Occasionally

Position requires incumbents to be off work for a minimum of five consecutive business days

Sitting (remaining in a seated position)

Occasionally

Standing (remaining on one’s feet in an upright position without moving about)

Constantly

Walking (moving about on one’s feet)

Frequently

Lifting (raising or lowering an object from one level to another)

Occasionally

Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder)

Frequently

Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force)

Occasionally

Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral)

Constantly

Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard)

Constantly

Pinching/Gripping (seizing, holding, grasping, turning or otherwise working…