Tax Compliance Officer II

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Looking for a career with purpose on a collaborative team? At the Department of Taxes, we invest in your growth and challenge you to solve meaningful problems that make a difference. If you are curious, motivated by public service, and enjoy helping people navigate complex challenges, we want to hear from you!

The Tax Compliance Officer performs tax collection and compliance activities to resolve delinquent tax accounts. This position works directly with taxpayers and their representatives to assess financial situations, explain tax compliance requirements, and develop appropriate payment solutions. The role also evaluates cases and takes enforcement action when necessary to ensure compliance with applicable tax laws. Assignments range from routine to moderately complex, requiring sound judgment, strong communication skills, and the ability to analyze information and develop effective solutions.

Essential Duties and Responsibilities

• Pursue delinquent tax accounts through telephone, written correspondence, and, when necessary, in-person site visits.
• Negotiate, establish, and monitor formal payment agreements; evaluate settlement options; and, when authorized, consider or waive applicable penalties.
• Provide guidance to taxpayers regarding filing requirements, payment obligations, and the steps needed to achieve and maintain full tax compliance.
• Determine personal liability when applicable, and initiate appropriate enforcement actions, including bank and wage garnishments, property liens, levies, offsets, and other authorized legal remedies.
• Provide taxpayer education and outreach to encourage voluntary compliance, address account discrepancies, and support the timely resolution of delinquent tax matters.

The Ideal Candidate

• Is curious, collaborative, and self-motivated, with a growth mindset and the ability to adapt and thrive in a changing environment.
• Thinks holistically and can “connect the dots” by evaluating the full picture to identify practical solutions that help taxpayers achieve and maintain compliance.
• Brings experience in a government tax environment, tax administration, collections, or compliance.

This Montpelier-based position offers professional development opportunities and a solid career ladder. Vermont State offers affordable and broad medical, leave, and retirement benefits. For additional information about employee satisfaction and benefits, please visit our website.

The hourly salary rate for this position ranges from $25.08 to $39.04 and State of Vermont benefits are very competitive. The starting salary for this position may be negotiable depending on experience and qualifications. The annual salary for this position ranges from approximately $52,166 to $81,203. The annual salary range reflects the minimum and maximum salary potential in the assigned pay grade.

The annual salary is calculated based on 2080 hours of annual compensation and does not include authorized overtime or other compensation. It also does not include any time taken off payroll.

This Montpelier-based position offers professional development opportunities and a solid career ladder. Vermont State offers affordable and broad medical, leave, and retirement benefits. For additional information about employee satisfaction and benefits, please visit our website.

The hourly salary rate for this position ranges from $23.75 to $36.88 and State of Vermont benefits are very competitive. The starting salary for this position may be negotiable depending on experience and qualifications. The annual salary for this position ranges from approximately $49,400 to $76,710. The annual salary range reflects the minimum and maximum salary…