Credit Card Processor
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-20
Listing for:
Rosen Hotels & Resorts
Full Time
position Listed on 2026-09-20
Job specializations:
-
Finance & Banking
Job Description & How to Apply Below
Operations Building | Finance | Full Time
Posted yesterday | Apply before October 31, 2026
DescriptionSummary:
Responsibilities:
- Answer telephone inquiries.
- Assist guests with credit card questions or issues for all seven properties.
- Assist other credit card processors with answers to any questions.
- Respond both verbally and/or in writing to all inquiries from guests who have left the house, as well as inquiries from credit card companies.
- Research chargebacks and credit card refunds.
- Maintain accurate records of all card processing transactions.
- Assist all other departments with refunds.
- Authorize net issues with payments and refunds.
- Comply with the company's drug-free and tobacco/nicotine-free policy.
- All other duties as assigned.
Qualifications:
- Minimum of 1 year of customer service experience required.
- Strong written and verbal communication skills.
- Excellent collaboration, teamwork, and active listening skills.
- Strong computer skills and telephone etiquette.
- Ability to lift to 25 lbs. consistently and 50 lbs. infrequently
- Must be able to legally work in the USA.
- High school diploma or equivalent required.
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team that makes
Rosen Hotels & Resortsin Orlando one of Florida's most respected hospitality companies to work for.
- Affordable Health and Dental Insurance
- On-site Medical Center
- Competitive Compensation
- Holiday Pay
- Birthday Pay
- Paid Vacation
- Paid Personal Days
- Tuition Reimbursement
- Higher Education Scholarships
- 401(k) Retirement Savings Plan
- Hospitality and Dining Discounts
- Family Outreach Center
- and Many More Benefits
We are proud to be an equal-opportunity employer and a drug and nicotine-free workforce.
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