Cash and Trade Processing Representative

Position: Cash and Trade Processing Representative 2
Location: Northern

## Cash and Trade Processing Representative 2

Apply:
On-Site:
Getzville New York United States:
Full time:
Posted Today:
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** Business Overview:
** The Public Sector Lockbox business is a multi-shift, 363 days-per-year operational unit which provides a variety of services to government clients to assist them in managing their receivables and sensitive documents.  The core function of this business in Getzville is Data Entry.  A successful candidate must be able to work weekends/holidays, additional hours as required and successfully complete the government-required background check.  

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned as necessitated by business demands.

** Responsibilities:**  + As a critical member of the operations team, accountable for meeting or exceeding quality and productivity standards in all data entry functions including the auditing of those functions  + Demonstrate high level of focus and attention to detail, ensuring strong quality and minimizing rework  + Readily and positively adapts to changes in deadlines and changes in daily work assignments  + Expected to escalate observed issues timely and appropriately  + Proactively identify opportunities for process improvements yielding increased productivity and efficiency for the operation  + Professionally interact and positively collaborate with team members, peers and managers across shifts to ensure client timelines and quality requirements are met  + Assist with staff education as needed  + Operate within a highly regulated, high security environment;

adhere to all departmental and corporate policies and procedures, dress code, client requirements and compliance guidelines  + Accept feedback in a constructive manner  + Actively engage in cross-site, cross--shift committees and initiatives  + Actively contribute to a positive team environment and culture  + Embrace change and support business directives  + Treat everyone with dignity and respect  + Adhere to Citi Values and Code of Conduct  + Other duties to support the business as needed  +
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* Qualifications:

**  + Demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment  + Ability to work in a fast-paced team-oriented operation with strict deadlines and service levels  + Flexible and adaptable, able to multi-task and prioritize in a high paced processing environment with strict deadlines and service levels  + Demonstrated history of working well within a team environment, working towards a common goal requiring respectful communication and teamwork  + Excellent attention to detail, targeting straight-through-processing  + General PC Proficiency;

including MS Office and Lockbox Applications  + Public Sector Lockbox operations experience preferred  + Excellent written and verbal communication skills  + Self-motivated with strong time management skills  + Highly motivated and execution driven  + Able to work a flexible schedule to accommodate weekends/holidays and additional hours as required  + Prior Lockbox, payment processing, banking experience or operations experience preferred  + Strong data entry skills  + Manual dexterity required, all tasks are repetitive  + U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position  + Must be able to speak/write/understand English  + Must pass an extensive background check including criminal, credit and drug (renewed every 5 years)  + High School diploma or GED required
** Cash and Trade Processing Representative 2 – Public Sector Lockbox
** Business Overview The Public Sector Lockbox provides a variety of services to government clients assisting them in managing their receivables and documents.  It is a 24/7 operational unit located in Buffalo, NY.Position Description
* Provide transactional processing support for respective product
* Responsible for data entry and auditing of client products
* Participate in activities related to compliance with procedures and control
* Perform multiple transactions of moderate complexity to achieve operating efficiency and high level of productivity
* Provide backup coverage for team members and assist as needed
* Desire to learn and be a productive member of a team environment
* Adhere to all departmental guidelines and policies
* ** This requisition is for personnel currently working within the Buffalo Public Sector Department.
** Desired Skills and Qualities
* Communications…