Customer Representative Assistant - Seasonal Mackworth State Park

Position Overview

Seasonal (20 Weeks) Customer Representative Assistant I position, located at Mackworth Island State Park.

Opening Date:
May 29, 2026 – Closing Date:
End of the day June 11, 2026.
Position Number: .
Position Type:
Seasonal – 20 Weeks.
Class Code: 6508, Grade: 05 (Administrative).
Salary: $15.10 – $19.34 Per Hour.

• This position meets/greets/assists park visitors in order to provide information about available services and facilities, collect/maintain/protect change fund and income derived from entrance fees and other related services.
• Strictly adhere to Bureau’s cash handling policy; record public use and daily income.
• Maintain toll facilities so they are neat and in good order, secure facilities, radios and equipment as required.
• Attend all mandated training, have knowledge of all communications procedures and emergency situations as covered in the emergency operating procedures.
• Adhere to all Bureau and State policies; strictly adhere to the Bureau’s uniform policy.
• Ensure proper steps are taken in an emergency situation by knowing the park emergency operating procedures.

For questions specific to the position, please contact Chris Silsbee, at  or by e‑mail sbee.

Minimum qualification:

Ability to follow directions.

Some positions may require possession of a valid Class C Maine Motor Vehicle Operator’s License prior to completing permanent status.

• Applicants must be 18 years of age or older (Lifeguards must be 16 or older).
• Applicants must be U.S. Citizens or have legal authority to work in the U.S.
• Housing is provided in the Penobscot River Corridor and the Allagash Wilderness Waterway; generally not available at other parks.
• Most positions are scheduled to work 40 hours each week, with weekends and some holidays required.
• Parks seasonal positions are required to wear uniforms which are provided by the agency.
• Job offers to a new hire are conditional upon verification of credentials, criminal record, and driver’s license check if applicable.
• Three references must be made available at the interview to include at least one work‑related reference.
• Anyone who meets the minimum qualifications may apply.

• Work‑Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service; overtime‑exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%–100% of employee‑only premiums ($11,857.68–$13,950.24 annual value), depending on salary.
• Health Insurance Premium Credit – Participation decreases employee‑only premiums by 5%.
• Dental Insurance – The State of Maine pays 100% of employee‑only dental premiums ($365.28 annual value).
• Retirement Plan – The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (Maine
  
  PERS) on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre‑tax to help pay for out‑of‑pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave – All employees who are welcoming a child, including fathers and adoptive parents, receive forty‑two (42) consecutive calendar days of fully paid parental leave. Additional unpaid leave may also be available under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre‑tax funds for retirement in a Maine Saves 457(b) account through payroll deductions.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our processes ensure an inclusive environment for applicants of all backgrounds, including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.